Learning Resources

Abstract: At a time when institutions must change the status quo in their approach to addressing the climate crisis through the campus built environment, the Kendeda Building at the Georgia Institute of Technology shows us that successful change is possible. The Kendeda Building, a deep green LEED Platinum Living Building, offers many lessons learned and best practices regarding net-positive water, energy, and waste that you can use to fight climate change and COVID-19 on your campus. Come learn how to overcome design and operational challenges—both expected and unexpected—of high-performance buildings to create a healthier and safer campus environment.

Abstract: Have we heard from enough people? Sometimes leaders ask this question to seek consensus or in the hope of making a tough call easy with more data. But this is the wrong question to ask. A better question is, “Have we talked to the right people?” In this article, we discuss how institutions can research their “lead users” whose extreme behaviors today will be the norm tomorrow. Using a case study rethinking Georgia Tech’s library services, spaces, and staffing, we explain who lead users are, how to identify them, how to research them to uncover insights, and how they can champion innovation on your campus.