Learning Resources

Abstract: Using a longitudinal case study spanning two decades (2003–2022), the authors analyzed how a large public university’s college of business administration designed a system that balanced institutional assessment needs with faculty workload considerations. Their findings revealed that successful large-scale assessment systems require: (1) multilevel organizational structures with clear staff roles, (2) embedded assessment measures leveraging existing coursework, (3) technological infrastructure to streamline data collection, and (4) robust feedback mechanisms ensuring interventions are implemented and evaluated. The study contributes empirical evidence of scaling challenges and offers a transferable framework for large institutions seeking to enhance assessment capabilities while maintaining faculty engagement.

Abstract: In this conversation, William Knight, Assistant Provost for Institutional Research and Effectiveness, Miami University, addresses how his team has developed data dashboards for administration and faculty to provide insight into Learning Management System (LMS) use, enrollment projections, and overall student access and success. He then discusses trends he’s noticed at HLC and thoughts on how campuses can begin discussions around staff capacity, curriculum success, and sunsetting programs, ultimately strengthening their sustainability and easing accreditation work.

Dr. Bill Knight has two roles on campus—working on IR and IE, and serving as the accreditation liaison. He is also a peer reviewer for the Higher Learning Commission (HLC).

Host: Nicholas Santilli, Senior Director of Learning Strategy, SCUP, and Former Provost, John Carroll University