Learning Resources

Abstract: Born out of a belief that higher education must improve its delivery of service, the School of Education and Human Services at Oakland University initiated and implemented a quality system. To better respond to market need, this initiative focused on current behavior and the future needs of the students, faculty, and school-at-large. This article reports the steps taken, lessons learned, and recommendations developed for implementing a quality initiative process successfully within a university culture. The outcome of this process was the creation of a template that can be used by other units in higher education.

Abstract: Increasingly, historic or merely old houses near campuses are being absorbed by universities to fulfill their educational mission and round out the facilities inventory. But are they worth converting? Experts in assessing and adapting these residential structures discuss the pro's and con's.