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Mark your calendars for SCUP 2022 in Long Beach, CA, July 24–26.
Join us for the all-virtual SCUP 2021 Annual Conference where higher education leaders will share their stories — stories of boundary spanning, cross-functional teams, and resource alignment. These stories will motivate, connect, and ignite new ideas that will help you prepare for whatever is next.
We’re looking forward to sharing the stories that have made an impact in higher education.
Now, more than ever, we need to bring our experiences, our insights, our integrated planning success stories together. Aligning our resources, building relationships, and creating preparedness for change is where the SCUP community excels and is the very definition of integrated planning. For us to be stronger, we must plan together.
Be ready to learn about how integrated planning practices have created positive change, how planning helped to make something right, and what higher education’s next chapter will look like.
Chief Evangelist, Canva; Former Chief Evangelist, Apple; Brand Ambassador, Mercedes Benz; Best-Selling Author of 13 Books with Over Ten Million Social-Media Followers
Guy will explain how to create innovative products and services using tactical and practical techniques. He’ll pull examples from Apple and other tech firms to illustrate ten key concepts of innovation and change. These are methods, honed from the front lines of tech businesses, that schools can apply when working with their staffs and also teach to their students.
Longest-serving President in the 148-year history of Paul Quinn College; World’s 50 Greatest Leaders by Fortune Magazine; Washington Monthly Magazine – one of America’s 10 Most Innovative College Presidents; Paul Quinn College – HBCU of the Year; Higher Education’s President of the Year award as named by Education Dive.
Start your own integrated planning story now. Here are some hallmarks of integrated planning:
Do you have an aha! moment to share? Join one of the SCUP member-only listservs and share your story, ask a question, or simply just tell your friends you’re out there. Start connecting now!
Gain visibility and be part of this event! Learn about event sponsorship.
Call Martha Marotta at 734.669.3283 or complete the application form.
Recorded sessions are available here on the SCUP website.*
Log in to view video recordings and download slideshows (if available) at the bottom of each resource page.
Recorded sessions are available in packages or individually:*
How to Claim CEUs
To claim credits and download a self-report certificate for this conference, please login to the SCUP Events Portal and follow the directions as outlined in this PDF. SCUP will automatically report credits to AIA for attendees who were present for the entire live session and have their AIA member number in their account. After the conference, you claim credit for recorded sessions by filling out an evaluation and taking a quiz.
* Note: The Guy Kawasaki keynote recording is no longer available, per the speaker contract.
Presented by: Christiana Moss, Principal, Studio Ma, Inc | Ji Mi Choi, Associate Vice President, Entrepreneurship and Innovation, Arizona State University | Jake Pinholster, Founding Director, Mesa City Center, Associate Dean and Professor, Arizona State University | Sharon Smith, Associate Vice President, Educational Outreach and Student Services, Dean of Students, Arizona State University
Applying interdisciplinary planning to cultivate entrepreneurship research and innovation can boost student retention and drive revenue; it can also help students in art and design fields find lasting career success. Arizona State University has developed processes to bolster entrepreneurship and innovation while revitalizing downtown Phoenix’s cultural scene, resulting in a mutually beneficial town and gown development of collaboration hubs. Come learn how to develop strategic partnerships among university, developer, and consultant stakeholders at your institution as well as optimize site development for long-term improvements in recruitment, retention, and revenue.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1246)
AICP CM 1.0 Unit
Presented by: Yogesh Saoji, Planning and Urban Design Leader, DLR Group | Troy Glover, Senior Educational Planner, DLR Group | Anthony Brown, President, UNCF National Alumni Council, United Negro College Fund | Leroy Staggers, President, Morris College | Logan Hampton, President, Lane College
HBCUs have a tradition of providing affordable, culturally accessible higher education to minority and first-generation students as they support disadvantaged communities. The evolution of planning, partnerships, and pedagogy at HBCUs provides lessons for any stressed institution. United Negro College Fund and HBCU college leaders will examine enrollment, instruction, student success, historic preservation, and fundraising in a post-pandemic world and explore how we can transform these challenges into successes. Join the panel for an engaging discussion about physical, academic, financial, and operational strategies for reshaping and strengthening HBCUs and apply lessons learned to address diversity, equity, and inclusion at your institution.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1301)
AICP CM 1.0 Unit
Presented by: Larry Goldstein, Retired, Campus Strategies, LLC
Many institutions will not change their mission because of the pandemic, but they will need to change their approach to fulfilling that mission. This session will focus on a proven process for fairly and holistically evaluating all current academic programs and support functions to assess their value and contribution to institutional success. Reallocating resources is difficult in the best of times and performing this function under financial distress is exponentially tougher. Come learn how you can apply our collaborative approach at your institution to make this process more manageable and achieve better outcomes.
Learning Outcomes
Presented by: Anastasia Huggins, Associate Principal, BNIM Architects | James Pfeiffer, Principal, BNIM Architects | Richard Fort, Dean, Industrial Technology Division, Johnson County Community College
With the cost of education skyrocketing, institutions must address the demographic cliff for future generations of learners. Community colleges offer important lessons regarding educational offerings across a diverse background and recognize how workforce development can inform campus planning and design. In this session, we’ll share how community colleges can use metrics to understand long-term projections around regional enrollment needs and use human purpose integrated design to build for the future.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1310)
AICP CM 1.0 Unit
Presented by: Amy Hoffman, Higher Education Leader and Principal, DLR Group | Joshua Ellow, Alcohol and Other-Drug Counselor and Educator, Swarthmore College | Shawn Gaither, Principal, DLR Group | Jamye Hardy, Student Care Coordinator, Vanderbilt University
Students’ support networks are strained due to disruptive current events and students are looking to their universities for help. Providing support for students is a growing concern for campuses nationwide as staff are already stretched thin. With mental health stressors at an all-time high, we’ll bring you institutional perspectives from across the country regarding programs they’ve implemented to improve mental health and wellness on campus. We’ll share approaches and resources —including virtual reality —that you can use to meaningfully design healthier spaces and implement mental health and wellness programs on your campus.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1314)
AICP CM 1.0 Unit
Presented by: Rebekah Matheny, Associate Professor, Department of Design, The Ohio State University | Katherine Hunter, Student Research Assistant, The Ohio State University
In order to safely bringing students back to campus during the pandemic, it is imperative that we study diverse individual student journeys and actively engage them in co-designing the solutions. This session will explore the process, key insights, and design interventions from our research project focused on designing a post-pandemic return to campus. Come learn how you can apply student-centered research and design-thinking methods to solve the urgent problem of safely bringing students back to campus.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1196)
AICP CM 1.0 Unit
Presented by: Terry Hartle, American Council on Education
As we approach the first six months of a new administration and Congress, Terry Hartle, Senior Vice President of Government and Public Affairs at the American Council on Education, will provide perspective on the impact so far of the changes to the political landscape from the 2020 elections and the potential public policy road ahead for higher education and accreditation.
Learning Outcomes
Presented by: Valarie Avalone, Director, Institutional Planning, Effectiveness, and Accountability, Monroe Community College | Larry Goldstein, Retired, Campus Strategies, LLC | Timothy Stokes, College President, South Puget Sound Community College
This session focuses on the unique financial challenges facing community colleges due to the pandemic. In addition to a brief overview of the range of financial challenges being experienced by the sector, two campus-based leaders will describe the reality at their respective institutions. The session will highlight the role integrated planning, aligned with resource management, plays in establishing financial stability that can support enhanced institutional effectiveness.
Learning Outcomes
It’s time for a break with your peers!
Space Planners: Calling all space nerds! Whether you are a planning consultant, manage space for a university, or are just passionate about space utilization and planning, this is your time to share COVID battle stories, your favorite Excel tips, or just talk about what’s happening on your campus space-wise. See you there!
New Planners: Description coming soon!
What are Peer Socials? This new format offers you an informal opportunity to connect with your peers!
Presented by: Roland Lemke, Principal, CannonDesign | Paul Terzino, Director, Bernhard Center, Western Michigan University | Chris Sligh, Director, Office of Student Engagement, Western Michigan University | Renee V. Wallace, CEO, Doers Consulting Alliance
Inclusivity, diversity, and multiculturalism (IDM) is a programmatic driver within higher education, encouraging conversations on how best to serve underrepresented students and create welcoming environments for all. This session will explore the role IDM plays in Western Michigan University’s (WMU) design process and its influence on the development of its new student center. Join us to explore how you can foster IDM at your institution and design campus spaces that embrace a broad plurality of students.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1197)
AICP CM 1.0 Unit
Presented by: Charles Rudalavage, Education Practice Area Leader, Gensler | Ryan Glick, Adjunct Professor of Architecture, Third Year Design Studio Coordinator, Thomas Jefferson University | Gabriel Masters, Student, Temple University | Olivia Birritteri, Student, Jefferson University | Benjamin Hoffman, Student, Jefferson University | Amanda Bracci, Student, Jefferson University
Future-proofing education spaces through hybrid learning models is an opportunity to empower students, spark innovation, and strengthen connections between the campus and its community. A higher education design expert, an educator, and a panel of students across hands-on disciplines will share their perspectives on how education spaces might evolve as hybrid learning becomes the new normal. As we accelerate towards a blended future of physical and virtual learning environments, you can begin rethinking how your institution’s educational spaces can provide diversity, multimodality, and flexibility.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1297)
AICP CM 1.0 Unit
Presented by: Rufus Glasper, President and CEO, League for Innovation in the Community College
Over the past year, there have been institutional shifts in practices, policies, and innovative approaches to change. This phase of a revolution of postsecondary education demonstrates that our ‘lived experience’ is not intended to last or remain unchanged permanently. This realization has been growing in awareness but is accelerated by a national pandemic. College planning has taken on a new meaning as variables of change. It encompasses and requires a recognition that there is a systemic confluence of forces that encompass infrastructure, technology, people, and social justice. Without continuous adaptation and thinking smarter, quicker, and more innovatively, an effective college will fail to integrate the dynamics of accelerated change, as they affect each institution’s policies, people, finances and student success outcomes. Join us to discuss the paradigm shift and its potential impact on our educational infrastructure, ecosystem, and role.
Learning Outcomes
Presented by: Linda Baer, Senior Consultant, Linda L. Baer Consultant | Donald Norris, President and Founder, Strategic Initiatives, Inc. | Joseph (Tim) Gilmour, Principal, Strategic Initiatives, Inc.
Higher education leaders must evolve in order to navigate the profound changes that are impacting their institutions. These challenging times require strategic foresight, transformative planning skills, and strong execution. With accelerated urgency driving the need for transformation, leaders must apply smart planning competencies to multiple campus areas in order to create a clear road map for future regeneration. Come learn about our framework for leading transformation, including a checklist for success, case studies in change, and resources for smart planning and strong execution that will help you respond to ongoing disruptive factors and plan for a thriving future.
Learning Outcomes
Arts and Music Lovers: Calling all music groupies, theater geeks, and gallery wanderers! Come chat with others about how you’ve kept your fill of the arts during the pandemic, and what you’re looking forward to come fall!
What are Fun Socials? This new format allows you to connect with attendees who share similar interests and hobbies.
Presented by: Bria Smith, Communications Officer, H. Lavity Stoutt Community College
In the early 1980s, one man’s vision led to unprecedented educational access for Virgin Islanders. This tour chronicles the development of the H. Lavity Stoutt Community College (HLSCC) into a locally-grounded tertiary institution with international aspirations. Despite facing a series of challenges—most notably two catastrophic Category 5 hurricanes in 2017 and the COVID-19 pandemic—HLSCC remains steadfast in its mission to serve as an educational center of choice. It has progressed even further by keeping alive the legacy of its founder and all those who served as the institution’s champions. Join us on HLSCC’s journey from recovery to discovery.
Learning Outcomes
AIA LU 0.5 Unit (SCUP56T001)
AICP CM 0.5 Unit
Details coming soon!
Plan to join the fun.
Presented by: Susan Fitzgerald, Associate Managing Director, Moody’s Investors Service, Global Higher Education and Nonprofit Ratings | Debra Roane, Vice President/Senior Credit Officer, Moody’s Investors Service, Global Higher Education and Nonprofit Ratings | Michael Osborn, Vice President/Senior Analyst, Moody’s Investors Service, Global Higher Education and Nonprofit Ratings
The external environment confronting colleges and universities continues to rapidly evolve, driven by lingering effects of the pandemic, changing demographics and student preferences, a complex governmental funding environment, and exposure to a broad array of macroeconomic conditions. Moody’s will discuss the financial outlook for the higher education sector over the next two years and beyond. Within that context, they will review how they assess the financial health of individual institutions, which are better situated to thrive and which may struggle, and trends in capital funding strategies.
Learning Outcomes
Presented by: Adam Griff, Director, brightspot strategy | Rebecca Celis, Principal, HGA | Charles Frame, Dean of Recruitment & Outreach, Normandale Community College | Dara Hagen, Vice President of Student Affairs, Normandale Community College
Student needs are complex and interdependent but services are typically siloed. Because of the long-term impacts of COVID-19, institutions require integrated services to ensure equitable and successful support for students. Using the renovation of Normandale Community College’s (NCC) College Services Building as a case study, we’ll discuss how integrating student services and creating an innovative service model can better promote student success. Come learn how to plan an integrated service model, align service delivery to meet student needs, and design an inclusive, student-centered built environment to foster student engagement.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1231)
AICP CM 1.0 Unit
Presented by: Shannon Dowling, Senior Associate, Ayers Saint Gross | Eve Klein, Co-Founder, User Design Information Group, CUNY Graduate School and University Center | Christiana Moss, Principal, Studio Ma, Inc
Gain an early view of a yearlong study into creating a set of metrics for campus planners and facility designers to assess physical space on campus in support of the strategic planning values of diversity, equity, and inclusion. We’ll review common themes found in strategic plans across institutional typologies and contributing research and studies on the topic. Student input on belonging, including a student design competition, provide thought starters to institutions in the form of scalable vignettes. The vignettes, alongside a developing list of criteria and metrics around campus environments, including outdoor space, building entries, public study and lounge space, formal instructional environments, research labs, and residence halls, will provide a roadmap for translating diversity, equity, and inclusion from core values and strategic themes to impactful, informed, and authentic physical projects.
Learning Outcomes
AIA HSW 1.0 Unit (SCUP56C010)
AICP CM 1.0 Unit
Presented by: Heather Murchison, Strategic Advisor to the President & Vice-Provost (IPA), Lakehead University
Institutions are currently operating in a VUCA environment, requiring them to manage immediate pressures while still advancing long-term goals. In this session, we’ll share how Lakehead University developed a phased strategic approach to guide implementation of its strategic plan. Come learn how a revised approach can serve as a foundation to support a community-informed strategic plan implementation in a VUCA world.
Learning Outcomes
Presented by: Leanora Paniccia, Associate Director, Atelier Ten | Casey Collins, Energy Manager, Duke University
LEED is not always suited to campus-wide, long-term perspectives on building development and carbon emissions reductions. It can often result in a more expensive process that misses the mark on achieving realized savings, leading universities to shift away from LEED. This session will focus on the next step in the evolution of green building and provide a comprehensive sustainability framework for responsible development with a holistic view of the campus and community wellbeing. Come learn how you can use this improved planning process for green building by outlining rigorous sustainable design standards and integrating operational tracking to examine facility performance.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1263)
AICP CM 1.0 Unit
Presented by: Karen Stout, President & CEO, Achieving the Dream
A pandemic, a rollercoaster economy, and continued racial injustice require going beyond realignment, redesign, and reform to equity-based transformation. How can we effectively tear down systemic barriers in everything from student access and success to teaching and learning? What will rebuilding for transformation look like? We must abandon the traditional three- to five-year planning cycle in favor of combining a macro-planning approach with shorter-term sprints (quick-turnaround scenario planning flexibility) to meet the changing needs of our students and communities.
Learning Outcomes
Presented by: Greg Havens, Principal, Sasaki | Brenda Allen, President, Lincoln University of Pennsylvania | Dominque Hawkins, Partner, Managing Principal, Preservation Design Partnership
During a challenging time in higher education, Lincoln University offers important lessons for small liberal arts institutions and HBCUs seeking to renew their future vision while honoring and integrating their past. At Lincoln University, a renewed interest in institutional and campus history is inspiring a bold vision for a small liberal arts campus and its culturally-significant buildings. Join us to find out how your institution can incorporate its history within its vision, develop strategies for historic building stabilization and renewal, and integrate building strategies with broader campus planning goals.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1230)
AICP CM 1.0 Unit
Presented by: Royce Robertson, Director, Instructional Design and Academic Technology, Le Moyne College | Antoinette Farmer-Thompson, Deputy Vice President, Educational Outreach & Student Services, Arizona State University | Kathe Lehman-Meyer, Academic Media Center Director & Interim Director, St Mary’s University | Pamme Boutselis, Senior Content Director, Marketing & Communications, Southern New Hampshire University
Your institutional mission is an important element of what makes your institution distinctive. The rapid expansion of online course and program development may compromise that distinctiveness if there are not mature, intentional, mission-aligned practices put in place to ensure that the mission comes to life in the online classroom. We’ll: 1) explain how process maturity and instructional design interact, 2) review basic elements of institutional missions, and 3) consider ways that mission statements get translated into instructional strategies. There are implications for institutional planning when you attempt to design and develop mission-aligned online courses and programs.
Learning Outcomes
Take a break with your peers!
Private/Independent Colleges: Need to share some time with like-minded colleagues from private colleges and universities? Here’s your chance to talk with colleagues about the unique challenges facing our sector now and into the future.
Community Colleges: Do you work at a community college? Join your colleagues to discuss challenges and opportunities unique to community colleges.
What are Peer Socials? This new format offers you an informal opportunity to connect with your peers!
Presented by: Elizabeth Tutelman, Senior Vice Provost, Strategic Communications, Temple University | Larisa Genin, Dean of the W. Frank Barton School of Business and Professor, Wichita State University | Eileen Strempel, Dean of the Herb Alpert School of Music, University of California – Los Angeles | Joseph Youngblood, Senior Vice President for Transformational Learning & External Affairs, Kean University
This session will explore how the higher education community came together to rise above the trials and challenges that began in early 2020. Confronting a world health disaster and its attendant fiscal challenges while simultaneously facing the rage of systemic racial and social injustice has driven leaders to forge fundamental re-prioritization and organizational shifts. Come learn how to work across boundaries, differences, and beliefs while intentionally developing the essential skills and abilities you need to strengthen your institution and community in a time of crisis.
Learning Outcomes
Presented by: Steve Foran, Senior Consultant and Director, Jacobs Engineering | George Mathey, Principal, Dober Lidsky Mathey | Kevin Bell, Director of Facilities, University of Alabama Birmingham School of Medicine
Higher education planners need new ways to assess current space allocation and portfolio management practices to develop effective solutions that support future-focused research and instruction. Research institutions in particular must continually ask how they can excel and attract top talent while meeting internal, institutional, and system demands for efficiency. In this session, you’ll learn multiple techniques —analytical, participatory, and action-oriented —that will help you enroll stakeholders, think strategically, and act more constructively to advance space management approaches at your institution.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1293)
AICP CM 1.0 Unit
Presented by: Brian Beatty, Hy-Flex
HyFlex courses and programs provide opportunities for both classroom and online learning, allowing students to choose their participation mode for each class session. In this presentation, we’ll: 1) explain the HyFlex teaching approach, 2) briefly review design values and principles, and 3) consider ways that faculty and design professionals can create accessible, equitable and high-quality learning for all students, regardless of participation mode. We’ll also discuss implications for institutional planning associated with the implementation of HyFlex courses and programs.
Learning Outcomes
AIA LU 1 Unit (SCUP56C006) | AICP CM 1 Unit
Dogs: Need a quick mental break from the conference? Love dogs? Jump into this social to check out four-legged companions, show off your pooch if you have one, and talk dogs!
Travel: If you’re anxious to get away now that the pandemic is coming under control, join us to discuss your upcoming travel plans: destinations, activities, modes of transportation, etc.
What are Fun Socials? This new format allows you to connect with attendees who share similar interests and hobbies.
Presented by: Guy Kawasaki, Chief Evangelist, Canva; Former Chief Evangelist, Apple; Brand Ambassador, Mercedes Benz; Best-Selling Author of 13 Books with Over Ten Million Social-Media Followers
Guy will explain how to create innovative products and services using tactical and practical techniques. He’ll pull examples from Apple and other tech firms to illustrate ten key concepts of innovation and change. These are methods, honed from the front lines of tech businesses, that schools can apply when working with their staffs and also teach to their students.
Learning Outcomes:
Presented by: Kevin Smith, Partner, Robert A.M. Stern Architects | Arthi Kasetty, Director, Office of Facilities Management, Harvard University | Justin Butwell, Director of Physical Plant, Marist College
Renovation —as opposed to new construction —leverages existing assets, which is inherently more sustainable and cost-efficient, and allows facilities to remain in their established central campus locations. Virtually every campus has at least one building that seems to defy any attempt at renovation, but with some imaginative reinvention, we’ll demonstrate how you can transform your campus’s outdated facility and realize its full potential. In this session, you’ll learn from three institutions’ different but successful approaches: wrapping an existing building; inserting new construction within an existing complex; and reorienting an existing building.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1272)
AICP CM 1.0 Unit
Presented by: Rebekah Gayley, Project Manager, Ohio State University-Main Campus | Laura Wheaton, Associate, Ayers Saint Gross | Bill Haverly, Director, Facilities Planning Design & Construction, University of Missouri – Kansas City
The virtual engagement methodologies that enabled us to continue planning in 2020 can elevate our post-pandemic processes and improve their equity and sustainability. In this session, we’ll examine virtual and in-person engagement in planning processes —both within flagship institutions and across the town and gown relationship —and explore post-pandemic best practices. Come practice your skills in identifying potential stakeholders for a theoretical project and evaluating methodologies for quality and quantity of engagement.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1281)
AICP CM 1.0 Unit
Presented by: Ken Steele, President and Chief Futurist, Eduvation Inc.
‘In turbulent times, visionary leaders and their committed crews recognize the winds of change, reset their sails and change course so they emerge in a better position than before. The global pandemic of 2020-21 has been a once-in-a-century disruption for education at all levels, which has magnified pre-existing inequities and vulnerabilities, and compressed a decade‚Äôs worth of social and technological change into a year. Even once this threat has past, many of our campuses will see recurrent disruptions from extreme weather events, other zoonotic viruses, geopolitical conflict, wildfires or flooding. We know now that business and academic continuity will demand flexible, lower density approaches and an integrated, omnichannel approach to student services, scholarship and learning. It can be challenging to step back from moments of crisis and see them in perspective, as moments also brimming with opportunity to regroup, rethink our strategies and refocus our resources to lead positive.
Learning Outcomes
Presented by: Bob Mong, President, University of North Texas at Dallas | Elizabeth Foster, Principal, Page Southerland Page, Inc. | Derrek Niec-Williams, Executive Director, Campus Planning, Architecture & Development, Howard University | Ryan Losch, Associate Principal / Urban Designer, Page Southerland Page, Inc.
Universities are essential partners in addressing the critical challenges facing urban communities. In this session, we’ll discuss how urban institutions are serving essential roles in their cities by addressing inequities in education, economic opportunities, and health. Come find inspiration from two groundbreaking institutional leaders who are facilitating meaningful strategic change through campus and city collaboration and a commitment to serving the broader community.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1239)
AICP CM 1.0 Unit
Presented by: Jacqueline Ashby, Program Coach, University of British Columbia-Vancouver
Solo climbing mountainous terrain is like managing change in higher education —it requires meticulous planning, considerable effort, and the ability to adapt to a changing environment. This session will discuss how to take key climbing skills —assessing a changing environment and determining which tools, resources, and expertise are needed to manage change —and apply them to higher education. It will share a framework to plan for and manage change so you can achieve your personal and professional objectives.
Learning Outcomes
Presented by: Jessica Figenholtz, Higher Education Practice Leader, Associate Principal, Perkins and Will | Tina Whalen, Dean, University of Cincinnati | Jody Gerome, Senior Associate Dean Medical Education, Ohio University Heritage College of Osteopathic Medicine
During the pandemic, institutions are pivoting away from traditional silos and turning to internal integration to advance whole student wellbeing —building human capacity, resiliency, and confidence to meet challenges and persist. Wellbeing should not be an afterthought, but rather a driving principle that guides decisions throughout the planning process. We’ll demonstrate how two universities are using design to drive impact, sharing resources, and working together to build programs that prioritize student wellbeing. Join us to find out how intentional integration of curriculum, adjacencies, policies, and recruitment can benefit your bottom line and campus environment.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1234)
AICP CM 1.0 Unit
Presented by: Erin Johnson, 2020-21 SCUP Fellow, 2020 Provost Administrative Fellow, Northwestern University | Jonathan Holloway, President and Professor, Rutgers University-New Brunswick | David Newman, Founding Principal, Neu Campus Planning, Inc. | Michelle Packer, Chief Development Officer, Undergraduate Studies, University of Maryland-College Park
From 2015-2018, amidst a period of heightened activism on campuses and broader societal change, higher education institutions renamed and de-named campus buildings with namesakes whose legacies they viewed to be in conflict with institutional missions as well as community values and wellbeing. In 2020, the push to address problematic namesakes grew exponentially, expanding beyond buildings and postsecondary education. Effectively managing naming issues on campus is challenging, emotional, and time-consuming work that leaves a lasting impact on the physical campus and an institution’s legacy. This session will discuss the trends, challenges, and opportunities related to re-naming and de-naming on campus.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C014)
AICP CM 1.0 Unit
Presented by: Elliot Felix, Founder and Chief Executive Officer, brightspot strategy | Allan Donnelly, Associate Director, brightspot strategy | Lora Strigens, Vice President for Planning & Facilities Management, Marquette University | Monique Mackenzie, Director, Campus and Capital Planning, University of Minnesota-Twin Cities | Cynthia Wilder, University Planner, Budget & Planning, Morgan State University | Wayne Bottomley, Manager of Space Information, California Institute of Technology
As colleges and universities plan for the future, they now confront unprecedented technological, demographic, social, and economic change. So, SCUP created the next generation of its Campus Facilities Inventory (CFI) to help leaders see how their campus compares to national benchmarks and understand how things might change in the future. In this session, we will explore some of the findings from the 2021 CFI benchmarking and hear from a panel of institutions about changes they are making and using CFI data to inform their planning efforts.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C008)
AICP CM 1.0 Unit
It’s time for a break with your peers!
Facility Planners: University planners, designers, and registrars, please join us to discuss the ever-changing university classroom.
Strategic Planners: Whether you’re new to strategic planning or an “old hand,” please join us to meet colleagues experiencing similar challenges as we envision our post-pandemic colleges and universities.
Student Life Planners: Description coming soon!
What are Peer Socials? This new format offers you an informal opportunity to connect with your peers!
Favorite Books: Do you need to replenish your summer reading list? You could consult the NYT Bestsellers list, or see what Oprah and Reese suggest. But, why go elsewhere? Learn about favorite reads from fellow SCUP attendees: fiction, biography, history, design, planning and more!
What are Fun Socials? This new format allows you to connect with attendees who share similar interests and hobbies.
Presented by: Dhaya Naidoo, Executive Director, Institutional Effectiveness and Chief Information Officer, Tshwane University of Technology
Tshwane University of Technology is the largest multi-campus contact university in South Africa and one of the preeminent universities of technology on the African continent. Join us for a tour of the campus and find out how this people’s university makes knowledge work in its journey towards digital transformation via integrated planning, effective monitoring, evaluation, and reporting.
Presented by: Matt Milovick, Vice President, Administration and Finance, Thompson Rivers University
Thompson Rivers University (TRU) has evolved from a small Cariboo College in British Columbia to a fully-fledged university—and the first Canadian institution to receive platinum ranking for its leadership in sustainability. TRU has been developing new and renovating existing structures to enhance campus life and add vibrancy to the campus for all who visit it. This tour will showcase how TRU has been developing infrastructure befitting a modern university, including learner-centered spaces, research facilities, and housing. We will also explore how TRU is striving to become a carbon-neutral campus with net zero greenhouse gas emissions by 2050.
Learning Outcomes
AIA LU 0.5 Unit (SCUP56T003)
AICP CM 0.5 Unit
Presented by: Rebecca Corbin, President & CEO, NACCE | John J. Rainone, President, Dabney S. Lancaster Community College | Christine Mollenkopf-Pigsley, Entrepreneurship Consultant/Corporate Trainer, Assistant Professor & Program Director-Applied Leadership, Minnesota State University Mankato
In times of disruption and economic challenge, we are given the opportunity to think and act differently. We can experiment with new approaches and collaborate with unlikely partners. Dr. Rebecca Corbin, President and CEO of the National Association for Community College Entrepreneurship will facilitate an interactive journey with two college and university leaders that will explore the application of the effectuation model to college planning. There is a science to entrepreneurship. Tools, examples, and recommended steps will begin your journey of effectual planning.
Presented by: Mecca Salahuddin, Director of Strategic Initiatives and Performance Excellence, Alamo Colleges
The ability to integrate planning at multiple levels —organizational, unit, and individual —strengthens our ability to formulate and implement strategies. This session will demonstrate how our Integrated Performance Excellence Framework (IPEF) guides planning at multiple levels of the institution, all of which are tied to our strategic policy, plan, and processes. You will be able to identify potential gaps and solutions within your institution’s planning activities to create better alignment with your strategic plan and integrate the work at multiple levels of the organization.
Learning Outcomes
Presented by: Michael Lindstrom, Principal, studioMLA Architects | Walt Meissner, Associate Vice President, Operations, Boston University | Kristin Gruber-Gunert, Director, Children Center & Family Resources Office, Boston University | Kelly Jamison, University of Florida | Mohammed Abdelaal, Facilities/Campus Planner, University of Massachusetts-Amherst
On-campus childcare will be crucial not only in allowing faculty and staff to return to campus post-COVID but also in recruiting and retaining the next generation of campus leaders. This session will focus on leveraging on-campus childcare, an overlooked but integral piece of a successful integrated strategy for returning to a robust in-person campus experience. Join our subject matter experts to find out how you can lead and participate in strategic planning around this critical work/life issue at your institution.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1305)
AICP CM 1.0 Unit
Presented by: Rebecca Celis, Principal, HGA | Noah Holm, Academic Technologist, University of Minnesota-Twin Cities | Angela Foss, Associate Vice President of Innovation – College of Engineering, Technology, Southern New Hampshire University | Adaheid Mestad, Design Anthroplogist, HGA
Understanding the human experience is essential to successfully adapting campuses for virtual learning. This session will share stories and lessons learned from two institutions regarding their campus adaptations in an effort to improve student retention. We’ll showcase research findings and applications on how the switch to virtual learning during the pandemic may result in long-term adaptations to campus spaces. Come learn how you can apply the latest research to your plans for short and long-term campus adaptations to accommodate virtual learning outcomes.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1285)
AICP CM 1.0 Unit
Presented by: Brian Berry, Associate Professor and Director, Applied Science Program, University of Arkansas at Little Rock| Erin Finzer, Associate Vice Chancellor for Academic Affairs, University of Arkansas at Little Rock
In the midst of post-COVID enrollment and financial troubles the University of Arkansas at Little Rock learned to leverage planning and accreditation to build community and resilience. This session will address the university’s setbacks, challenges, opportunities, and solutions in launching a shoestring integrated planning process amidst multiple crises: retrenchment, restructuring, leadership changes, an accreditation visit, COVID, and new enterprise resource planning (ERP) software. Find out how your institution can apply out concrete, low-cost, real-life strategies for initial integrated planning initiatives as well as respond to common setbacks and pitfalls in a VUCA context.
Learning Outcomes
Presented by: Thomas Huf, Senior Program Manager, Facilities Programming and Planning, University of Massachusetts-Amherst | Tilman Wolf, Senior Vice Provost for Academic Affairs, UMass | Andrew Lover, Associate Professor Epidemiology and Biostatistics, UMASS | Heather Sharpes-Smith, Executive Director of Ed Tech, UMass Amherst
Public universities have a responsibility to deliver high-quality education safely to a large number of students. Planning effective instructional delivery while minimizing transmission of COVID is a timely, complex example of balancing disparate educational needs. We’ll discuss how the University of Massachusetts Amherst, a public flagship university with a large residential population, changed instructional delivery through a process of design, implementation, and evaluation across academics, educational, and residential spaces. Join us to gain insight on our post-pandemic approach, encompassing planning, execution, and monitoring based on public health guidance, institutional needs, physical space, and academic requirements.
Learning Outcomes
Presented by: Alice Kimm, Partner, JFAK Architects | Heidi Creighton, Associate Principal, BuroHappold Engineering | Mia Lehrer, President, Studio-MLA | Julie Hendricks, Campus Architect | Director of Design & Construction Services, UC Santa Barbara, University of California-Santa Barbara
Pandemics aren’t going away, which is why institutions must invest in permanent outdoor learnscapes to optimize educational outcomes. In this session, we’ll discuss how to connect structure, landscape, and sustainability to counter VUCA and establish stable and productive learning environments that enhance performance, creativity, and wellness through connections to nature and newly-expanded views and perspectives. Come discover new ways to transform your outdoor campus spaces with wellness-oriented designs to offset enrollment decline, maintain stable learning conditions, and stabilize class sizes.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1167)
AICP CM 1.0 Unit
Presented by: Carissa Oyedele, Associate Principal, Moore Ruble Yudell Architects & Planners | Mario Violich, Principal, Moore Ruble Yudell Architects & Planners | Miguel Powers, English Professor, Fullerton College, North Orange County Community College District | Presten Jimenez, Student, California State University – Fullerton & Cypress Colleges
Institutions need innovative student engagement strategies that cultivate collaborative governance in order to reflect changing learning paradigms and evolving societal needs, including recent pandemic-fueled inequities. This session will share diverse planner, leadership, faculty, and student perspectives on engagement and collaboration at North Orange County Community College. Join our panel to discuss how traditionally underserved students are reshaping higher education and gain tools and solutions that you can apply to engagement efforts on your campus.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1220)
AICP CM 1.0 Unit
It’s time for a break with your peers!
Campus Planners: Calling all planners: from consultants to owners, from master planners to lab planners, from space management gurus to campus transportation experts, please join us for a conversation that promises to be as deep and wide as our chosen profession.
Landscape Architects: Come meet fellow landscape architects and share with the group the unique roles, experiences, and perspectives that you bring to your workplace and SCUP, and something fun and unique about yourself.
What are Peer Socials? This new format offers you an informal opportunity to connect with your peers!
Presented by: Christopher Kleingartner, Science and Technology Practice Leader, Perkins and Will | Kent Marsh, Associate Vice Chancellor for Campus Planning and Facilities Management, University of Colorado – Colorado Springs
Historically disenfranchised students are now gaining unprecedented empowerment and awareness, and in this session, we’ll show how strategic and innovative engagement further empowers student diversity through design. Designing campus spaces with equitable access for all students can greatly improve their sense of engagement, safety, wellness, and belonging. Join us to learn how you can engage diverse student groups in the design process with social media and new technology to create more inclusive and equitable campus spaces.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1227)
AICP CM 1.0 Unit
Presented by: Amanda Garvey, Senior Associate, Thornton Tomasetti | Nicole Imbergamo, Senior Sustainability Project Manager, Massachusetts Institute of Technology (MIT) | Gail Carlson, Director, Buck Lab for Climate and Environment, Colby College | Minakshi Amundsen, Assistant Vice President, Facilities and Campus Planning, Colby College
When it comes to toxic chemicals in the built environment, there is an urgent need for market transformation. This is a social and environmental justice issue, as our decisions affect the wellbeing of the people who build and use our buildings as well as those who live near building material production facilities. This session will explore the topic of organizational change related to healthier materials and how institutions can serve as change agents. Federal regulations are behind the curve; join us to learn new tools and strategies to help your institution take the lead in piloting and scaling material initiatives.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1309)
AICP CM 1.0 Unit
Presented by: Paula Kinney, Director of Strategic Planning and Effectiveness, Saint Paul College-A Community and Technical College | Nichole Sorenson, Dean of Institutional Research, Planning and Grants, Saint Paul College-A Community and Technical College
The pandemic hit during a crucial part of Saint Paul College’s annual planning process, forcing processes, events, training, and decision-making to move to a totally virtual environment. In addition to pivoting operations, Saint Paul College also faced uncertain financial conditions. In this session, we’ll share best practices and lessons learned in virtually adapting the cycle of planning and budgeting processes to an uncertain, volatile, and virtual environment.
Learning Outcomes
Presented by: Megha Sinha, Principal, Urban Design and Planning, NBBJ | Dennis Swinford, Higher Education Planning Practice Leader, Goody Clancy | Brent Stringfellow, Associate Vice President of Facilities and University Architect, Lehigh University | Kristine Kenney, University Landscape Architect and Director of Campus Design & Planning, University of Washington-Seattle Campus | Edwin Harris, Design Principal and Co-Founder, EVOKE Studio
Awards programs are a way to not only recognize and applaud those individuals and organizations whose achievements exemplify excellence but also to provide learning opportunities for everyone whose lives and passions involve higher education. The 2021 jury members will share observations and trends from this year’s entries and acknowledge award recipients. Award certificates will be distributed at the end of the program.
Congratulations to the 2021 winners!
Learning Outcomes
AIA LU 1.5 Unit (SCUP56C011)
AICP CM 1.5 Unit
Sports: Hey sports fans! Here’s your ticket to connect with SCUPers passionate about sports! Join us for a conversation about sports of any type at any level!
What are Fun Socials? This new format allows you to connect with attendees who share similar interests and hobbies.
Presented by: Josh Roberts, Recruitment Officer, Loyalist College | June MacDonald Jenkins, Dean, School of Health, Human and Justice Studies, Loyalist College | Kathleen Bazkur, Dean, School of Media, Business and Access, Loyalist College | Jeremy Braithwaite, Faculty Member, School of Applied Science, Skilled Trades and Technology, Loyalist College
As Ontario’s destination college, Loyalist College empowers its campus community through experiential, industry cluster-based education, training, and applied research programs. The college is a key driver of social and economic health in eastern Ontario, offering more than 70 full-time programs in a variety of fields including sciences, business, and skilled trades. Join us for a campus tour that will guide you through the college’s state-of-the-art facilities give you an inside look at its uniquely supportive community.
Presented by: Donald Schmitt, Principal, Diamond Schmitt Architects
Lazaridis Hall at Wilfrid Laurier University is a new campus landmark designed for academic collaboration and connection with the community. To satisfy the demands of the growing technology focus within Waterloo, Ontario—the heart of Canada’s technology triangle—the building serves as a state-of-the-art incubator space to promote collaborative research between the university and community. Lazaridis Hall reframes this inward-looking campus with a new urbanity and profile, bridging the physical divide across University Avenue from the main campus. Join us for a tour of a new campus precinct that provides much needed versatile indoor and outdoor gathering spaces.
Learning Outcomes
AIA LU 0.5 Unit (SCUP56T005)
AICP CM 0.5 Unit
Presented by: Sara Mathov, Vice President for Innovation and Strategic Initiatives, University of Western States | Rosalia Messina, Vice President of University Affairs, University of Western States
In this age of rapid change, many institutions must consider reevaluating their campus facilities in major ways. This session will discuss how the University of Western States used integrated planning and data-informed decision making to design, build, and relocate to a new campus over a two-year period. Join us to discover how you can use data collection and analysis strategies combined with constituent engagement to effectively facilitate planning and implementation of adaptable student-centered learning spaces.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1161)
AICP CM 1.0 Unit
Presented by: Sheena Zhang, Senior Environmental Designer, Atlier Tan | Natalie Shivers, Associate University Architect, Princeton University | Shana Weber, Director, Office of Sustainability, Princeton University | Daniel O’Shaughnessy, Associate Director, Planning, Skidmore, Owings & Merrill LLP
The building sector contributes forty percent of carbon emissions globally. Given the climate crisis, it is imperative that campus facilities and planning departments address sustainability in a rigorous and fiscally responsible way. This session will explore Princeton University’s campus master plan, which engages an ethos of sustainability through the lens of carbon emissions, landscape design, energy, and water efficiency, from design through construction. Find out how you can apply Princeton’s ambitious sustainability goals and lessons learned to your master plan and sustainably develop your projects for the benefit of your campus environment and community.
Learning Outcomes
AIA LU/HSW 1.0 Unit (SCUP56C1252)
AICP CM 1.0 Unit
Presented by: Nasrin Fatima, Associate Provost, Binghamton University
Although many institutions have clear processes for collecting data at the institutional level, we often overlook unit-level data collection aligned with institutional metrics, resulting in hindered outcomes. In order to achieve institutional outcomes, we must collect actionable data on key performance indicators at different unit levels. This session will share how Binghamton University has established an integrated data collection and tracking process and the ways in which the pandemic has affected this process and shifted institutional priorities. Come learn from examples of departmental-, divisional-, and institutional-level dashboards and find out how to use them to inform planning and improve performance.
Learning Outcomes
Presented by: Kelly Sanford, Senior Strategist, brightspot strategy | David Schnee, Principal, Group 4 Architecture, Research + Planning | Jonathan Eldridge, Assistant Superintendent/Vice President of Student Learning & Success, College of Marin | Stacey Thompson, Vice President of Academic Services, Chabot College
Even as ‘non-traditional’ students become the norm at community colleges, too many campus spaces and services fail to meet their needs. Inclusive engagement strategies can help ensure that we design for today’s students. We’ll share how the College of Marin and Chabot College’s Integrated Learning Centers are serving changing student populations using our team’s inclusive library design approach. You’ll learn how incorporating inclusive engagement and outreach in your planning process can result in facilities that allow students to better navigate the ‘hidden curriculum’ of college life and strengthen campus cohesion.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1244)
AICP CM 1.0 Unit
Presented by: Tobias Newham, Associate Principal, The Beck Group | Christa Slejko, Director, Campus Master Planning and Sustainability, Dallas County Community College District | Russell Vaughn, VP Business Development, Texas AirSystems LLC
With a shortage of skilled labor in the construction industry, the construction technology program at North Lake College aims to close that gap while creating an attractive, career-focused educational alternative to the traditional four-year college degree. We’ll illustrate how industry-academic partnerships led to the reimagining of vocational education in a new, didactic facility for construction sciences. Come find out how your institution can inspire the next generation of industry leaders by elevating vocational education programs and facilities.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1232)
AICP CM 1.0 Unit
Presented by: Megan Blackwelder, Associate Vice President, Northwestern University | Amit Prachand, Assistant Vice President, Northwestern University | Shoshannah Cohen, Manager, Institutional Analysis, Weinberg College of Arts and Sciences, Northwestern University
This session will focus on the development and use of consistent metrics through the program review process and other key university processes to support integrated planning at the department, school, and university levels. Using coordinated data at multiple levels of an institution can better inform both strategic planning and budget decisions. We’ll share successful examples from Northwestern University that you can apply at your institution, including school-level dashboards that inform the annual strategic planning process as well as department-level planning.
Learning Outcomes
Presented by: Nancy Rogo Trainer, University Architect, Drexel University
From its 1891 beginnings, Philadelphia’s Drexel University has been a distinctly and intentionally urban institution. Our campus tour will be organized by era, illustrating how various forces and prevailing attitudes about city life influenced campus evolution. The tour will begin with the extraordinary Main Building and conclude with recent partnerships–with developers, the School District of Philadelphia, and others – that are enlivening the campus and strengthening its connections to the city.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56T006)
AICP CM 1.0 Unit
Presented by: Bryan Alexander, Bryan Alexander Consulting, LLC
This session explores the impact of climate change on higher education and how academia may respond. We begin by examining potential changes to physical campuses, from transportation and food service to grounds and the built environment. Next we consider implications for university research, curriculum, and teaching, then envision how relationships between campuses, their local communities, and the world. We conclude by outlining ways academic institutions can strategize and plan for medium- and long-term transformation, starting now.
Learning Outcomes
Let SCUP staff help!
How the Planning Institute Can Work for You
Details to come. Mark your calendars.
Presented by: Jan O’Brien, Associate Director, Thompson Rivers University | Dana Prymak, Research Associate / Envision TRU Administrative Coordinator, Thompson Rivers University
The disruptive nature of a post-COVID world provides the perfect opportunity for institutions to use scenario planning as a tool to navigate through an uncertain future. Scenario planning is especially useful for communicating external and internal trends and bridging a discussion between the most recent visioning exercise and transition. In this presentation, we’ll demonstrate a step by step how-to for you to apply on your own campus with a vivid description of deliverables, tools, and ‘gotchas.’
Learning Outcomes
Presented by: James Templeton, Director of Architecture, Planning & Design, Temple University
Over the past several years Temple University’s Main Campus has undergone an impressive physical transformation, the result of completed multiple projects from two facilities master plans and a landscape master plan. The campus has redefined its identity from an assemblage of bland modernist-era buildings to a dynamic environment with signature contemporary architecture, an active and unifying landscape, and a preserved historic architectural core. This campus tour will explore how Temple University has improved the student and visitor experience through facility upgrades and the use of “found” outdoor and interstitial spaces to expand its footprint.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56T007)
AICP CM 1.0 Unit
Presented by: Anna Pravinata, Principal, Alliiance | Deb Gil, Principal, Alliiance | Rochelle Maresh, Workplace Strategist, Alliiance | Amber Sausen, Principal, Alliiance
Current research shows that 81% of employees want to work in a hybrid model post-pandemic. This presents us with the opportunity to re-imagine how we view the campus workspace and achieve institutional goals. In this session, we’ll share how to develop a workspace roadmap that uses the lenses of people, space, culture, policy, and technology. Join us to learn from our process of using data collection, analysis, and consensus building to inform and solve space shortages with increased workspace utilization across campus.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1436)
AICP CM 1.0 Unit
Presented by: Joanne Dallaire, Elder, Ryerson University | Matthew Hickey, Partner, Two Row Architecture
North American institutions have traditionally viewed their lands and histories through a western-oriented cultural lens. Awareness and inclusion of indigenous cultures can be useful in achieving desired outcomes for members of indigenous communities. Creating meaningful indigenous cultural recognition and inclusion on campus is as much about the process as it is the outcomes. Ryerson University’s experience with indigenous placemaking offers valuable, practical insights into a process that can help your institution to respect and advance indigenous cultures while balancing many other contextual factors.
Learning Outcomes
AIA LU 1.0 Unit (SCUP56C1242)
AICP CM 1.0 Unit
Special Group Membership Discount: If you work at a college or university that holds a SCUP group membership anyone from your institution can attend this event at the member rate.
Registration is closed.
One price gets you BOTH live access and the recordings!
Note: Guy Kawasaki’s recording will be available until January 13 (to registered attendees only).
When you register and pay the regular price for the full conference, you can invite up to 3 colleagues from your institution or firm to join you for only $199 each. This offer is valid for anyone who hasn’t attended a SCUP event in the past (this includes webinars, workshops, conferences, or symposiums).
Full Conference
Includes access to all recorded sessions.
|
Early-Bird Pricing (ended June 1) |
Regular Pricing |
---|---|---|
Member | $495 | $595 |
Nonmember | $695 | $795 |
Student (Nonmember students must send a copy of their transcript to registration@scup.org.) |
$325 | $325 |
Retired | $325 | $325 |
One-Day
Includes access to all recorded sessions, for that day.
|
Pricing |
---|---|
Member | $199 |
Non-Member | $299 |
Note: All session recordings will be available 2 business days following the live session, for registered attendees.
Date | |
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Early-Bird Registration | 6/1/2021 |
Cancellation | 6/28/2021 |
*Cancellations must be made in writing and may be submitted by email to your registration team registration@scup.org by 6/28/2021. Refunds are subject to a processing fee – 10% of the total purchase. No-shows are not eligible for a refund, and funds committed by purchase order must be paid in full by the first day of the event. Refunds will be issued within 30 days of received written notification.