Conference Recordings

Reframing Strategic Planning Priorities Through Results-based Strategic Design

Published July 22, 2020
Presented by David Haney, President (retired), Centenary College | Jeremy Houska, Director of Educational Effectiveness, University of La Verne
Planning Types: Strategic Planning

Strategic planning processes need to be more engaging, relevant, and effective—especially within the disruptive context of the COVID-19 pandemic. Results-Based Strategic Design (RBSD) is an alternative approach to strategic planning that combines design-thinking methods with a focus on outcomes. By shifting from 'planning' for an unknown future to 'designing' human experiences, RBSD emphasizes student experience rather than institutional preservation, concrete problem solving, early adoption over prioritizing consensus, and strategy as behavioral change. In this session, you will learn how RBSD can help you supplement, restart, or reframe planning processes at your institution.

Learning Outcomes:

  1. Outline the RBSD process and describe how it uses design thinking to achieve results for higher education institutions.
  2. Apply lessons and tools from RBSD to support your institutional planning process during times of crisis and disruption.
  3. Discuss how you can successfully operationalize RBSD within your institution.
  4. Identify appropriate RBSD tracking and assessment strategies.

Presented 7/22/2020.

Member Price: $35 USD | Non-member Price: $50 USD
Purchase includes streaming video recording and slideshow PDF.


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