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Learning Resources
Planning for Higher Education Journal

Improving Student Support on a Decentralized Campus

Project Management Ensures Campus Stakeholder Buy-in, Cross-Collaboration, and Thorough Communication
From Volume 53 Number 2 | January–March 2025
By Delaney Ybarra, MA, Andrea Garrity, MS, and Erica L. Wagner, PhD
Planning Types: Academic Planning

Institutions referenced in this resource:
Portland State University

Project management has been a key tool in many industries, such as technology and construction, yet it remains underutilized in the higher education sector. In 2013, Portland State University’s Office of Student Success adopted a project management framework to improve student outcomes. This article describes how in using project management we developed a pilot program that helped administer hardship funds to students, what the outcomes were, and how it advanced the project across a decentralized landscape.

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