This page contains answers to several frequently asked questions about registering for SCUP events.
Absolutely. You do not need to login to our site as a person attending an event in order to register them.
No. While it is possible to create an event registration for another person, only the person registered can edit their existing registration. The attendee can modify their registration by logging into the SCUP website and going to My Transactions. Registrations with Edit links can be modified.
The login username is generally either your email address or your numeric SCUP ID. If you do not remember your username contact SCUP at firstname.lastname@example.org or by calling 734-669-2370. If you do not remember your password, you can reset it via email using this page: https://openid.scup.org/login/lost_password.
When creating a new SCUP account, if you see the error "This email address is already used by another contact" it means a SCUP account already exists for that email address. Instead of creating a new one, please use the existing account.
Multiple people can be registered for the same conference on the same order. It is also possible to register multiple people for different events on the same order.
Register the person for the conference and choose the registration type "Workshop Only". Note that not all SCUP events offer this option. When chosen, the person will not be admitted to any other parts of the event.
If an offering is Sold Out it it not possible to register for it, however some workshops & tours will have a Waiting List option in registration. Being added to the Waiting List does not register you for the tour/workshop - it only places you in line to be notified should a spot become available. Please note that when selecting a Sold Out option, it is required to check the box "Accept Waiting List" near the bottom of the registration form.
It is possible to register multiple people for multiple events on the same order. Registration information must be fully entered for each person being registered for each event. When an order contains several registrations, it can seem as if the process is "looping". When all information has been input, a "Continue with Checkout" button will appear. If only one person is being registered for one event, but the "looping" behavior is seen, check the cart - it is possible an older event registration exists which is no longer needed, and can removed.
By default, the orderer's name and address will be used for the Billing Address of an order. To change these details, click Change next to the billing address. All billing addresses associated with your account will display. You can choose from the existing addresses, enter a new address, or edit an existing address.
The person who made the order will receive a copy of the receipt via email. The receipt is also available in their My Transactions area of MySCUP. Each person registered as part of the order will receive a separate confirmation of their Event Registration via email, but not a copy of the order receipt.
Each person registered will receive a separate confirmation of their Event Registration via email.
If you are part of an institution who has a group membership, you automatically receive the member rate. If you belong to a corporate entity which has a group member, but the person you are registering is not listed on the group roster, they will pay the non-member rate.