Learning Resources

Abstract: Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: FLEXSpace—The Flexible Learning Environments eXchange—and the Learning Space Rating System (LSRS) are tools that can help you plan, design, assess, and improve learning spaces on your campus. In this session, you will learn about the newly released FLEXspace 2.0 along with the LSRS. We'll cover the features and benefits of both tools and how they can be incorporated into the planning process. Come learn how to use these tools to inform designs and support end users from planning through post occupancy.

Abstract: Critical Race Theory (CRT) is a part of the Portland Community College's (PCC) strategic plan and has been an aspect of its academic planning for some time. Including CRT in the use and design of physical space is new and, in some ways, unknown. Learn from PCC's ongoing exploration of what it means to apply CRT to the built environment. We'll discuss how we're rethinking planning and programming activities to encourage more diverse contributions that result in spaces that support all students.

Abstract: While nontraditional students now make up the majority of most student bodies, we continue to use physical planning outreach and engagement tools designed for traditional students. This session shares how we developed new practices and tools to deliver better campus experiences for students from nontraditional backgrounds, yielding social equity in campus planning and building design. You will learn about new physical planning engagement and assessment tools that reveal and remedy the disparities nontraditional students encounter in their lives on campus.

Abstract: We are all invited to take the stage in some form in our lives, whether that be in an interview for work, a speech at a wedding, or simply asking a question in a business meeting or classroom setting. We all have ideas, questions or explorations which we hold back from sharing because our brains are hardwired to prioritize acceptance by our peers and avoid rejection and ridicule. Sometimes, this keeps us safe—but more often than not—it keeps us from truly stepping into a life of opportunity.

The first major theme of the presentation is the psychology of fear. What makes so many of our hands shake, our body’s fidget and our minds forget our words once so perfectly rehearsed? It is an evolutionary response, developed eons ago, designed to protect us. Public speaking asks us to do the one thing we are hard-wired not to do – step outside of the tribe and ask to be invited back in. As relatively weak and slow planetary beings, we survived only in community. Public speaking is the most vulnerable and scary thing that we can do. We will explore the role of this response and how it “shows up” for us in our modern-day world and body and four scientifically-proven ways to shift out of fear and into action using both science and story to address the “hack”.

The second major presentation theme is the role of nonverbal communication. Research shows that over 93% of communication is nonverbal, demonstrating that our brains are wired to prioritize nonverbal over verbal communication. But as presenters, we focus on what we say – rather than how we say it. We engage in fun-partner work to learn how our brains are specifically attuned to body language – and the signals that we are unintentionally demonstrating while speaking from a place of fear or anxiety.

The presentation is concluded with a challenge: to invite each audience member to make one commitment to themselves to lean in towards one area of fear in their life, whether that’s practicing a strategy at home or stepping onto the stage to share their message with the world.

Abstract: Harvard University’s Smith Campus Center has repurposed an entire city block, providing innovative new spaces for collaboration and a welcoming “front door” to the university. The campus center has been transformative for Harvard, revitalizing a prominent site at the campus's crossroads and providing the wider community of 44,000 people with new central gathering and events spaces. Come learn how we successfully navigated stakeholder outreach and generated a design solution within the existing building.

Abstract: A university’s strategic plan sets out its intent to reach higher, innovative levels to be considered prominent, a market leader, or universally recognized for excellence. By engaging employees as “owners” they can actively manage the forces and operational processes during plan implementation, monitoring, and controlling. Working with data-based performance metrics aids employees—and even students— in decision-making to evaluate options that affect performance thereby influencing the outcome. This session provides insight into KSU’s approach on engagement across the university.