Learning Resources

Engaging Stakeholders Locally and Globally

A Multinational Business School Collaborates Across Disciplines, Time Zones, and Cultural Backgrounds

By: Sanjeev Khagram, PhD, and Buzz Yudell, MArch, FAIA

The Thunderbird School of Global Management at Arizona State University treated its stakeholders and partners as critical sources of information and inspiration in planning for a dynamic and flexible new world headquarters.

From Volume 51 Number 4 | July–September 2023

Abstract: An inclusive approach to planning and design for the new headquarters for Thunderbird School of Global Management offers important lessons about the value of investing in stakeholder engagement. The Thunderbird leadership team worked with their architects and planners to connect with Arizona State University stakeholders, the City of Phoenix, regional constituents, and alumni in the area and around the globe. This article includes real-world insights into how global entrepreneurs and business leaders collaborated and innovated to create a business-and-industry-savvy academic environment. The integrated process shows how teamwork and the understandings it yields set the stage for the institution to be a good citizen in the community and the world.

Institutions Mentioned: Arizona State University-Downtown Phoenix
Planning Types: Campus Planning
Tags: Academic Facility, Business School Facility, Engaging Stakeholders, Facilities Planning, Hybrid Learning, Learning Environments, Online Learning, Town and Gown

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Tell Us What You Think

Smith College Drafted Its Master Landscape Plan Through Robust Stakeholder Engagement

By: Signe Nielsen, BS, BA, RLA, FASLA

More than 1,600 students and alumnae provided input through online mapping tools and in-person workshops. Staff and faculty were interviewed in person and via phone. And Instagram was used to reach 6,400 members of the campus community.

From Volume 51 Number 3 | April–June 2023

Abstract: Smith College commissioned MNLA to develop its 20-year Landscape Master Plan to address climate change impacts, inclusiveness, and pedagogy. The process was grounded in robust campus engagement over 18 months. More than 1,600 students and alumnae provided input through online mapping tools and in-person workshops that used cutouts and puzzles to reimagine the open spaces on campus. Staff and faculty were interviewed in person or via phone on ways to incorporate scholarship in the landscape, and 6,400 members of the campus community were reached through Instagram. An online magazine published by MNLA kept the campus community updated on findings, alternative plans, and conclusions.

Institutions Mentioned: Smith College
Planning Types: Campus Planning
Tags: Adaptable Plans, Campus Master Planning, COVID-19, Diversity Equity and Inclusion (DEI), Engaging Stakeholders, Facilities Design, Facilities Planning, Landscape / Open Space, Placemaking, Planning Processes, Student Engagement, Sustainability (Environmental)

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Quickly Building a Bridge

Use an Institutional Effectiveness Planning Model to Drive Strategic Planning

By: Jason Nicholas, MS, Daniel Cullen, PhD, and Ellen Koski, MPH

Executive leadership changes at Northern Michigan University led the interim president, interim provost, and Board of Trustees to call for a bridge plan to clearly articulate strategic work happening throughout campus. This article describes how the university was able to develop an interim strategic plan with broad campus engagement in less than half a year.

From Volume 51 Number 3 | April–June 2023

Institutions Mentioned: Northern Michigan University
Planning Types: Strategic Planning, Institutional Effectiveness Planning
Tags: Alignment, Assessment / Analytics, Bridge Planning, Engaging Stakeholders, Institutional Effectiveness, Institutional Planning, Institutional Research, Metrics, Planning Processes, Presidential Leadership, Response Planning, Selecting Metrics, Student Engagement

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Seven Lessons in Inclusive Campus Design

Learn How the University of Kentucky Developed Its First DEI Facilities and Spaces Plan

By: Mary Anne Ocampo, MArch, MAUD | Mary S. Vosevich, MBA | Katrice Albert, PhD

Institutions are starting to grapple with histories of developing indigenous lands and the legacy of an able-bodied vernacular within campus design that continues to reinforce in-groups and out-groups.

From Volume 50 Number 3 | April–June 2022

Abstract: A global health crisis intersecting with a racial reckoning has led to a renewed commitment to reflect on complex histories and plan for more inclusive futures on many American campuses. Institutions, which benefitted from traditional hierarchies of power, are starting to grapple with histories of developing indigenous lands and the legacy of a western and able-bodied vernacular within campus design that continues to reinforce in-groups and out-groups. The authors are presently leading first-of-their-kind DEI planning initiatives; in this article they unpack how a public institution is meeting their past head-on to plan better futures.

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Fully Engaged

Integrated Planning Was Leveraged to Optimize Community Participation in the University of California, Berkeley’s Campus Master Plan

By: Caitlyn Clauson, MUP, and Marissa Cheng, MArch, AICP

The most effective master plans are those that reflect the myriad voices of the institution. Engagement should be informative, inclusive, meaningful, and fun—and should be the product of an integrated process.

From Volume 50 Number 2 | January–March 2022

Abstract: The most effective master plans are those that reflect the myriad voices of the institution. We’re finding the engagement process is fast becoming as important a product of the plan as the plan itself. Engagement should be informative, inclusive, meaningful, and fun—and should be the product of an integrated process. Leveraging the University of California, Berkeley’s Campus Master Plan as a case study, this article provides a framework for developing custom engagement strategies, and highlights examples, lessons learned, and tips for optimizing meaningful participation.

Institutions Mentioned: University of California-Berkeley
Planning Types: Campus Planning
Tags: Campus Master Planning, Communication, Community Engagement, Engaging Stakeholders, Facilities Planning, Master Plan, Planning Processes, Student Engagement, Town and Gown

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Book Review: The New American College Town

Designing Effective Campus and Community Partnerships

By: Daniel J. Harper

From Volume 48 Number 4 | July–Sep 2020

Abstract: by James Martin, James E. Samels & Associates
Johns Hopkins University Press
Baltimore, MD 21218
2019
328 Pages
ISBN 978-1421432786

Planning Types: Campus Planning
Tags: Community Engagement, Town and Gown

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Is a Capital Project on Your Plate?

A Guide to Developing Effective Places for Teaching and Learning

By: Robert Mention

Here are eight steps proven to help planners navigate the complexities and avoid the pitfalls that are too often part of the process when planning and funding capital projects.

From Volume 45 Number 4 | July–September 2017

Abstract: Do you have facility needs, like the need for more/improved space for instruction or infrastructure upgrades? Is it time to address deferred maintenance issues? Do you have reservations about venturing into unfamiliar territory? You’ll have to wrestle with some vexing matters—plan alternatives, big budgets, illusive funding sources, and an uninformed public.
Your concerns are valid. With a rich background as architectural firm principal and later as a community college project manager, the author has been through the drill. This article’s thoughtful advice details a project’s first phases—from initial concepts to developed projects with funding. It will head you toward success by helping to avoid the pitfalls.

Planning Types: Campus Planning
Tags: Capital Planning, Communication, Community Engagement, Facilities Planning, Learning Environments, Town and Gown

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University-Industry Collaborations Are Driving Creation of Next-Generation Learning Space

By: Caitlyn Clauson,Romil Sheth

New spaces, ranging from fabrication and prototyping studios to innovation districts, reflect a growing entrepreneurship and maker culture and give students the tools they need to succeed in a rapidly evolving marketplace.

From Volume 45 Number 4 | July–September 2017

Abstract: Industry and academia are partnering like never before as entrepreneurship and maker culture become more important to our economy and a regular fixture in higher education curricula. With the influx of allied industry partnerships, evolving pedagogies, entrepreneurship programs, and a maker culture comes a pressing need for new spaces, ranging from fabrication and prototyping studios to innovation districts devoted to new kinds of research partnerships. Schools like the University of Washington, Babson College, and Arizona State University are leading the way on new collaborations. In this article, Sasaki planners and urban designers examine how design disruption will guide the development of campuses that enable 21st-century teaching, learning, and research paradigms.

Planning Types: Campus Planning
Tags: External Collaboration / Partnerships, Facilities Design, Flexible Learning Spaces, Innovation Center, Learning Environments, Maker Space, Public-Private Partnerships (P3), Science / Engineering Facility, Town and Gown

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P4: The Role of Planning in Successful Public-Private Partnerships (P3s)

Adding That Critical P to Your Process

By: D. Keith Storms, Scott E. Miller, Kenneth B. Hall

Before your institution decides to pursue a P3, make sure you’ve considered the fourth P—Planning—and how the P3 aligns (or doesn’t) with your campus master plan.

From Volume 45 Number 3 | April–June 2017

Abstract: Public-private partnerships—in which public and private sector entities partner to deliver a service or facility for the use of the general public—are spreading in the United States and elsewhere as cash-strapped public entities seek investment funds from private sources. However, it is important not to let immediate challenges and opportunities cause one to lose sight of long-term obligations. In this article, we underscore the importance of taking the long view and share lessons learned regarding finance, planning, and negotiation at institutions that have employed the P3 process. We also offer additional best practices regarding campus master planning to ensure a successful P3 process while maintaining the long-term integrity of the campus.

Planning Types: Campus Planning
Tags: Facilities Planning, Master Plan, Public-Private Partnerships (P3)

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Community Colleges

Partners in Community Development

By: Dustin Swanger

This is a reprint of a paper originally published on the Fulton-Montgomery Community College website in August 2013.

From Volume 45 Number 1 | October–December 2016

Planning Types: Campus Planning
Tags: Community College, Economic Development, Higher Ed in Society, Town and Gown

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Planning Types

Challenges