Learning Resources

What Is Your Crisis ‘What If’?

Create a Sustainable Approach to Emergency Response Planning

By: Jessica A. Luedtke, PhD, and Mary M. Reinke, MBA, MS

The Medical College of Wisconsin planned strategically, engaged executive leadership, and operationalized an Administrative Response Team to navigate critical incidents impacting the university.

From Volume 51 Number 3 | April–June 2023

Institutions Mentioned: Medical College of Wisconsin
Planning Types: Continuity Planning
Tags: Building (or Writing) the Plan, Communication, Crisis and Disaster Management, External Collaboration / Partnerships, Leadership, Medical / Allied Health Education, Modifying the Plan, Recovery Planning, Response Planning, Risk Management, Scenario Planning, Security

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Around the Water Cooler, Minus the Water Cooler

Build College Community, Resilience, and Trust through Campus-Wide Meetings

By: Kelley L. Conrad, PhD

More than 100 Muskegon Community College employees attend weekly, all-college meetings. These are essential touchpoints for communication, learning, and planning.

From Volume 50 Number 3 | April–June 2022

Abstract: Since 2011 Michigan’s Muskegon Community College has held all-campus meetings every Friday morning. Initially the meetings were for student services staff to share information and updates. When COVID-19 caused a rapid shift to virtual course and service delivery, meeting attendance more than tripled as the college community drew together to understand what was happening, what was needed from and expected of employees, and how to connect with colleagues when doing so in person was not possible.

Institutions Mentioned: Muskegon Community College
Tags: Communication, Community College, COVID-19, Operational Planning

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Flexing Beyond the Pandemic

IT as a Change Leader: Driving Institutional Goals Around Retention and Enrollment

By: Amy Linde, MBA, Matthew Clay, BS, and Mark Johnson, BS

The IT division at Minnesota State University, Mankato— working as part of a campus-wide collaborative effort—quickly and successfully installed new tech in more than 100 classrooms within months of COVID-19 first appearing. Outcomes of the large-scale project are seen as a key attractor for incoming students, regardless of where they are learning.

From Volume 49 Number 3 | April–June 2021

Abstract: With the pandemic forcing education online, IT has become integral to keeping campuses moving forward. With a visionary team dedicated to student-centered experiences, the IT division at Minnesota State University, Mankato managed to quickly and successfully install new tech in more than 100 classrooms within months of COVID-19 first appearing. In this period of crisis, their information technology team created a campus-wide collaboration to introduce and integrate new course delivery opportunities. Outcomes of the large-scale project are seen as transformational and a key attractor for incoming students—regardless of where they are learning.

Institutions Mentioned: Minnesota State University-Mankato
Planning Types: Information Technology Planning
Tags: Communication, Implementation, Learning Environments, Learning Technology, Online Learning, Technology Infrastructure

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Conference Recordings

Published
March 9, 2021

2021 Mid-Atlantic Regional Conference | March 2021

Keynote | University of Pittsburgh

By: Kenyon R. Bonner, University of Pittsburgh

Come learn how the University of Pittsburgh (Pitt) fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.

Abstract: Early in the pandemic, the University of Pittsburgh (Pitt) took deliberate steps to communicate, engage, and collaborate with its campus and surrounding neighborhood. These actions included health and safety measures and programs, channels for addressing concerns, and efforts to meet basic campus and community needs. This session will focus on how the university encouraged adherence to health and safety guidelines by using a framework emphasizing culture, education, compliance, and support. Come learn how Pitt fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.

Institutions Mentioned: University of Pittsburgh-Pittsburgh Campus
Planning Types: Student Affairs Planning
Tags: Communication, Community Engagement, COVID-19, SCUP 2021 Mid-Atlantic Regional Conference, Town and Gown

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Example Plans

Published
December 22, 2020

Continuity Plan, Supporting Document

Private Master’s College or University (Pennsylvania, United States)

Planning Types: Continuity Planning, Academic Planning
Resource Types: Continuity Plan, Supporting Document
Tags: Communication, COVID-19, Faculty

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Planning for Instructional Continuity

Develop a Communication and Implementation Strategy Before a Short-Term Class Disruption Happens

By: Shawn Krahmer, MDiv, MA, PhD, Ginette McManus, PhD, and Rajneesh Sharma, PhD, FRM

Classes can be cancelled because of inclement weather, faculty being unavailable, IT or power outages, pandemic-related closures, and other occurrences. The result of any of these circumstances can be a loss of instruction. St. Joseph’s University developed and applied a best practices guide to ensure the continuation of instruction in the advent of many short-term disruptions.

From Volume 49 Number 1 | October–December 2020

Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a loss of instruction. This article details best practices for instructional continuity for many short-term disruptions. Different types of short-term disruptions are identified, as well as how they impact instruction based on course modality. Finally, the article suggests responses for the circumstances, provides a pathway to collaborate with faculty to create a best practices guide for instructional continuity, and shows how to develop a communication and implementation strategy for the plan to reset expectations about instructional disruptions.

Institutions Mentioned: Saint Joseph’s University
Planning Types: Continuity Planning, Academic Planning
Tags: Communication, Faculty, Online Learning, Planning Processes, Teaching and Learning

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Conference Recordings

Published
July 20, 2020

2020 Annual Conference | July 2020

Best Practices for Instructional Continuity During Short-Term Disruptions

By: Shawn Krahmer, Associate Dean, Curriculum and Assessment, Saint Joseph's University | Rajneesh Sharma, Associate Provost and Professor of Finance, Saint Joseph's University

This session will showcase best practices for instructional continuity for most short-term disruptions.

Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a complete loss of instruction. A best practices guide can mitigate this. This session will showcase best practices for instructional continuity for most short-term disruptions. We will cover different types of disruptions and modalities of instruction (on-campus and online). You will take back communication strategies, planning tips, and best practices to create a plan to deal with short-term disruptions at your institution.

Institutions Mentioned: Saint Joseph’s University
Planning Types: Academic Planning, Continuity Planning
Tags: Communication, COVID-19, Faculty, SCUP 2020 Annual Conference

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Integrated Planning Glossary

Do you call it a “goal,” “objective,” or “priority”? The terms used to describe planning vary from campus to campus. That’s why it’s critical that your college or university creates a shared language around planning that everybody understands. Start here.

Abstract: Do you call it a “goal,” “objective,” or “priority”? The terms used to describe planning vary from campus to campus. That’s why it’s critical that your college or university creates a shared language around planning that everybody understands. The SCUP Integrated Planning Glossary gives you a place to start. Use our list of common planning terms and our definitions to begin conversations about your institution’s unique planning language. Updated October 2021.

Find this helpful? Creating a common language is one of the many vital points discussed in the SCUP Planning Institute workshop—designed to help you and your team move from goals to implementation together.

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Planning Types

Challenges