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  • Challenge: Responding to Disruptive Eventsx
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Planning for Higher Education Journal

Published
June 29, 2023

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What Is Your Crisis ‘What If’?

Create a Sustainable Approach to Emergency Response Planning

The Medical College of Wisconsin planned strategically, engaged executive leadership, and operationalized an Administrative Response Team to navigate critical incidents impacting the university.

From Volume 51 Number 3 | April–June 2023

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Planning for Higher Education Journal

Published
September 19, 2022

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The Little Campus That Could

Survey Results Inform Postsecondary Education in an Island Community

The Institutional Effectiveness Office at Kaua‘i Community College developed and administered community and workforce surveys to better understand current and future educational needs of residents and employers on Kaua‘i.

From Volume 50 Number 4 | July–September 2022

Abstract: In 2018, the Institutional Effectiveness Office at Kaua‘i Community College developed and administered community and workforce surveys to better understand current and future educational needs of residents and employers on Kaua‘i. These single island surveys highlighted the need for a comprehensive neighbor island survey to collectively advocate for additional online post-associate degree programs that best align with and support these geographically isolated communities. This project demonstrates how surveys can be used to inform decisions and integrated planning across multiple scales within a university system, especially in regards to distance education.

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Planning for Higher Education Journal

Published
May 26, 2022

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Around the Water Cooler, Minus the Water Cooler

Build College Community, Resilience, and Trust through Campus-Wide Meetings

More than 100 Muskegon Community College employees attend weekly, all-college meetings. These are essential touchpoints for communication, learning, and planning.

From Volume 50 Number 3 | April–June 2022

Abstract: Since 2011 Michigan’s Muskegon Community College has held all-campus meetings every Friday morning. Initially the meetings were for student services staff to share information and updates. When COVID-19 caused a rapid shift to virtual course and service delivery, meeting attendance more than tripled as the college community drew together to understand what was happening, what was needed from and expected of employees, and how to connect with colleagues when doing so in person was not possible.

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Conference Presentations

Published
July 13, 2021

A Future Pathway

Leading in a Global Public Health Crisis and Social and Racial Injustice

This presentation will demonstrate how leaders can surmount 2021’s obstacles by aligning strategic priorities for the future.
Abstract: Higher education experienced extraordinary challenges in 2020 and tackled them head on with agility and creativity. Transformative leadership can help our institutions thrive even in the face of a world health disaster, its attendant fiscal challenges, and systemic racial and social injustice. This presentation will demonstrate how leaders can surmount these obstacles by aligning strategic priorities for the future. Come learn how to work across boundaries, differences, and beliefs while intentionally developing the essential skills and abilities you need to strengthen your institution and community.

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Planning for Higher Education Journal

Published
June 25, 2021

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Flexing Beyond the Pandemic

IT as a Change Leader: Driving Institutional Goals Around Retention and Enrollment

The IT division at Minnesota State University, Mankato— working as part of a campus-wide collaborative effort—quickly and successfully installed new tech in more than 100 classrooms within months of COVID-19 first appearing. Outcomes of the large-scale project are seen as a key attractor for incoming students, regardless of where they are learning.

From Volume 49 Number 3 | April–June 2021

Abstract: With the pandemic forcing education online, IT has become integral to keeping campuses moving forward. With a visionary team dedicated to student-centered experiences, the IT division at Minnesota State University, Mankato managed to quickly and successfully install new tech in more than 100 classrooms within months of COVID-19 first appearing. In this period of crisis, their information technology team created a campus-wide collaboration to introduce and integrate new course delivery opportunities. Outcomes of the large-scale project are seen as transformational and a key attractor for incoming students—regardless of where they are learning.

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Conference Recordings

Published
June 4, 2021

2021 Pacific Regional Conference | April–June 2021

Insights

A Capstone to the 2021 Pacific Regional Spring Series

This capstone session will identify key insights from the series, pose new questions, and offer creative, actionable ideas for moving higher education forward.

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Conference Recordings

Published
March 9, 2021

2021 Mid-Atlantic Regional Conference | March 2021

Keynote | University of Pittsburgh

Come learn how the University of Pittsburgh (Pitt) fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.
Abstract: Early in the pandemic, the University of Pittsburgh (Pitt) took deliberate steps to communicate, engage, and collaborate with its campus and surrounding neighborhood. These actions included health and safety measures and programs, channels for addressing concerns, and efforts to meet basic campus and community needs. This session will focus on how the university encouraged adherence to health and safety guidelines by using a framework emphasizing culture, education, compliance, and support. Come learn how Pitt fostered a sense of community and belonging, created volunteer experiences, and motivated students to comply with health and safety rules during a public health crisis.

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Planning for Higher Education Journal

Published
November 23, 2020

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Planning for Instructional Continuity

Develop a Communication and Implementation Strategy Before a Short-Term Class Disruption Happens

Classes can be cancelled because of inclement weather, faculty being unavailable, IT or power outages, pandemic-related closures, and other occurrences. The result of any of these circumstances can be a loss of instruction. St. Joseph’s University developed and applied a best practices guide to ensure the continuation of instruction in the advent of many short-term disruptions.

From Volume 49 Number 1 | October–December 2020

Abstract: When a class is cancelled because of weather, faculty unavailability, IT outage, power outage, or pandemic-related closure, it can result in a loss of instruction. This article details best practices for instructional continuity for many short-term disruptions. Different types of short-term disruptions are identified, as well as how they impact instruction based on course modality. Finally, the article suggests responses for the circumstances, provides a pathway to collaborate with faculty to create a best practices guide for instructional continuity, and shows how to develop a communication and implementation strategy for the plan to reset expectations about instructional disruptions.

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Planning for Higher Education Journal

Published
October 30, 2020

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Essentially There

Higher Education Returns to Serve

There is a call for higher education institutions to think of ways that knowledge can be created and shared between people— credentialed and noncredentialed—more readily so that society can better handle adversities.

From Volume 49 Number 1 | October–December 2020

Abstract: The education sector is excluded from the 16 official “Critical Infrastructure Sectors” managed by the Department of Homeland Security’s Cybersecurity & Infrastructure Security Agency. As the world grapples with a pandemic, this omission lays bare a disconnection between critical infrastructures serving daily life and the ground plane of learning and knowledge creation on which they are built; such a severing between ground plane and structure does not bode well for the entire assembly. For us to flourish as a society, higher education institutions—already grounded in a landscape of learning and knowledge creation—need to be a foundational support to essential infrastructures sustaining daily life in communities small and large.

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