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  • Tags: Diversity Equity and Inclusion (DEI)xStudent Support Servicesx

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Blog Post

Published
April 1, 2024

Navigating Student Success

‘Navigators’ Are Critical in Indiana University of Pennsylvania’s Institution-Wide Initiative

By: Apryl Motley, CAE

To gain additional insight into how integrated planning to support student success can be a game changer, we turned to Paula Stossel, strategic advisor to the president for student success, and Amber Racchini, vice provost for student academic success, at Indiana University of Pennsylvania. They graciously accepted our invitation to address questions about their cross-functional effort to ensure a student-centered approach to delivery of support services at IUP.

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Planning for Higher Education Journal

Published
December 21, 2022

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Book Review: Critical Whiteness Praxis in Higher Education

Considerations for the Pursuit of Racial Justice on Campus

By: Paul A. Dale, EdD

From Volume 51 Number 1 | October–December 2022

Abstract: Critical Whiteness Praxis in Higher Education: Considerations for the Pursuit of Racial Justice on Campus
Edited by Zak Foste and Tenisha L. Tevis
Stylus Publishing: Sterling, VA: 2022
289 pages
ISBN: 978-1642672695

College and university administrators are increasingly called to confront the deeply entrenched racial inequities in higher education. To do so, corresponding attention must be given to historical and contemporary manifestations of whiteness in higher education and student affairs. In reviewing Critical Whiteness Praxis in Higher Education: Considerations for the Pursuit of Racial Justice on Campus, Paul A. Dale, EdD, suggests those who read the book will more fully acknowledge the impact of whiteness on organizational structure, colleagues, and students and their experience.

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Planning for Higher Education Journal

Published
June 8, 2022

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Seven Lessons in Inclusive Campus Design

Learn How the University of Kentucky Developed Its First DEI Facilities and Spaces Plan

By: Mary Anne Ocampo, MArch, MAUD | Mary S. Vosevich, MBA | Katrice Albert, PhD

Institutions are starting to grapple with histories of developing indigenous lands and the legacy of an able-bodied vernacular within campus design that continues to reinforce in-groups and out-groups.

From Volume 50 Number 3 | April–June 2022

Abstract: A global health crisis intersecting with a racial reckoning has led to a renewed commitment to reflect on complex histories and plan for more inclusive futures on many American campuses. Institutions, which benefitted from traditional hierarchies of power, are starting to grapple with histories of developing indigenous lands and the legacy of a western and able-bodied vernacular within campus design that continues to reinforce in-groups and out-groups. The authors are presently leading first-of-their-kind DEI planning initiatives; in this article they unpack how a public institution is meeting their past head-on to plan better futures.

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Webinar Recordings

Published
April 27, 2021

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The Art and Science of Supporting Adult Learners

Actionable Steps & Strategies

By: Scott Campbell (Co-Moderator), Council for Adult and Experiential Learning (CAEL) | Terry Brown (Co-Moderator), American Association of State Colleges & Universities | Barry Nickerson, Council for Adult and Experiential Learning (CAEL) | Darrin Theriault, Kennesaw State University | Erika de la Riva, City Colleges of Chicago

More than ever, nontraditional students and adult learners are making up more and more of the student body at colleges and universities across the country. Learn how to effectively stand out from other institutions who are making mistakes in 10 key areas with the adult learner population.
Abstract: This was a free webinar hosted by CAEL, AASCU, and SCUP.

Students over the age of 25 are the fastest-growing segment in higher education. From 2000 to 2012, the enrollment of students over the age of 25 increased by 35%, and between 2012 and 2019, the share of students over age 25 increased by another 23%.

Even though more adult learners and nontraditional students are enrolling in higher education, many institutional practices do not consider the unique needs of this population. The best adult learner strategies not only increase student satisfaction, they improve enrollment rates and adult degree attainment.

More than ever, nontraditional students and adult learners are making up more and more of the student body at colleges and universities across the country. Institutions can create equitable pathways that can help overcome disparities in adult learning, and better prepare themselves for adult students who have been disconnected from higher education.

Learn how to effectively stand out from other institutions who are making mistakes in 10 key areas with the adult learner population.

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Conference Recordings

Published
July 22, 2020

2020 Annual Conference | July 2020

Planning for Equity

Supporting Students Now and in the Fall

By: Salvador Aceves, Senior Vice President and Chief Financial Officer, Regis University | William Atkins, Associate Dean of Students, Senior Director, Multicultural & Diversity Affairs, University of Florida | Seher Awan, President, Los Angeles Southwest College | Andrew Feick, Associate Vice President for Sustainable Facilities Ops. and Capital Planning, Swarthmore College | Linsey Graff, Campus Planner, DLR Group | Krisan Osterby, Campus Planning Leader | Principal, DLR Group

Come join our panelists for an in-depth discussion of research into student inequities and how their institutions plan to improve the student support system on their campus this fall.
Abstract: The campus exists to serve as a support network for students, but the COVID-19 pandemic has revealed the variety of ways in which some students remain underserved. This session will discuss the equity and access issues amplified by the pandemic and how institutions are adapting this fall's programs and environments to alleviate these issues. Come join our panelists for an in-depth discussion of research into student inequities and how their institutions plan to improve the student support system on their campus this fall.

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Webinar Recordings

Published
July 13, 2020

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Voices from the Field: Episode #20

Opportunity Amid Disruption

By: Loren Rullman, Vice Provost, Student Affairs and Dean of Students, Grand Valley State University

Hear how Grand Valley State University’s Loren Rullman frames the changes COVID-19 brings to student life, using the word “more”—more technology, more options, more outside-the-box thinking, and more action and cultural change—as we look ahead to the transformation of campuses for fall and beyond.
Abstract: While the pandemic pivot saw institutions racing to embrace new technologies on the fly, the lasting effects of COVID-19 have given rise to a new way of planning ahead and embracing the ability to see changing requirements as opportunities. Hear how Grand Valley’s Loren Rullman frames the changes to student life with the word “more”—more technology, more options, more outside-the-box thinking, and more action and cultural change—as we look ahead to the transformation of campuses for fall and beyond.

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Webinar Recordings

Published
June 26, 2020

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Voices from the Field: Episode #16

Helping Vulnerable Students Meet Basic Needs

By: Paula Umaña, Director of Community Impact, Hope Center for College, Community, and Justice, Temple University

From The Hope Center at Temple University, Paula Umaña discusses caring and communication: the need to identify your most vulnerable students, then ensure that available assistance is visible and easy for them to access.
Abstract: Students need more than hand sanitizing stations and plexiglass. They need their basic needs addressed. Many college students are part of a vulnerable population with a fragile hold on basic needs like housing, food, and transportation. Temple University’s Hope Center for College, Community, and Justice compiled an extensive set of resources for institutions to use to assist students in locating and applying for necessary aid.

In this episode, The Hope Center’s Paula Umaña discusses caring and communication: the need to identify your most vulnerable students, then ensure that available assistance is visible and easy for them to access..

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Planning for Higher Education Journal

Published
January 1, 2017

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Innovation in Action

iPASS, Student Success, and Transformative Institutional Change

By: Laura M. Gambino

Integrated Planning and Advising for Student Success (iPASS) is an emerging, innovative practice with the potential to create transformative institutional change.

From Volume 45 Number 2 | January–March 2017

Abstract: This article introduces an emerging, innovative practice in higher education: Integrated Planning and Advising for Student Success (iPASS). A research-based iPASS implementation framework is examined through a case study of Guttman Community College (CUNY), which is one year into its iPASS work. This case study, which shares practices and initial findings that include high levels of student, faculty, and staff engagement, is relevant to practitioners and academic leaders considering the use of, or in the early stages of, an iPASS approach, as well as those interested in effectively integrating technology that leads to improved student success and transformative institutional change.

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Planning for Higher Education Journal

Published
January 1, 2017

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The Why, What, When, Where, and How of Student Service Innovation

By: Elliot Felix,Coby Lerner

As the challenges students face become increasingly complex and interwoven, student service providers must innovate to meet student and institutional needs and differentiate themselves from competitors.

From Volume 45 Number 2 | January–March 2017

Abstract: As the challenges that students face become increasingly complex and interwoven, student service providers must innovate in order to continue to connect users to their offerings. Moreover, those services must be planned for holistically with an aligned understanding of why, what, where, when, and how they will be delivered. This article draws on brightspot strategy’s work with more than 50 leading universities as an experience design and strategy consultancy as well as best practices from the field to share some of the approaches, tools, and lessons learned in designing services to meet the needs of today’s students.

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