Special Population Advisor

Carson, CA

Posted: 1/24/20
Deadline: 1/28/20
Reference Number: 1771437

About This Organization

California State University, Dominguez Hills

California State University Dominguez Hills was established in 1960 and is one of the 23 campuses that comprise The California State University System. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of approximately 14,000 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Job Duties

Under the general direction of the Director the incumbent guides and supports the provision of academic advisement and information on University policies, procedures, and graduation requirements to CSUDH students by utilizing an advanced, developmental, problem solving approach, rather than a prescriptive application, to support students in retention, closing of the achievement gap, and degree completion. The incumbent has full responsibility for leading all aspects of special programs including orientation of participants, academic and career planning, measurement of student retention and persistence indicators, program assessment and evaluation, and serving as a liaison with academic colleges and departments to connect students with faculty advisors and mentors, and triage and resolve student issues. The incumbent will insure that student academic progress is measured frequently against established campus Student Advising Learning Outcomes, and that each participant creates a fully- developed academic and career plan which includes at least two high-impact practices as determined in the CSUDH Strategic Plan.

Furthermore, the incumbent will collaborate with other staff and faculty to plan, organize, and coordinate program specific interactive workshops specifically designed to support student success and retention; administer evaluations to all student participants to ensure Student Advising Learning Objectives are achieved; implement evidenced-based, best practice interventions to promote student personal, professional and academic success; collaborate closely with the staff and faculty to address identified student challenges, using a preventative approach in documenting and solving problems impacting retention; maintain a daily database of students supported, challenges experienced, and overall outcomes; deliver information to the AVP of Retention, University Academic Advising, and Learning, and other members of the campus community on an on-going basis. The incumbent may serve as the lead advising expert on special programs at campus meetings and events, which will include developing and personally delivering information to various university programs designed to enhance student growth and development. The incumbent provides independent student advisement and guidance in individual and group settings. Interactions are generally complex and/or sensitive, and involve multifaceted concerns of individual students, student organizations, administration, faculty, community groups and others. Planning and advisement require the incumbent to demonstrate a high degree of judgment, persuasiveness, and innovation, insuring that students are on track to timely degree completion.

Required Qualifications

Knowledge of:
– Principles of individual and group behaviors;
-Research and observation techniques for the purpose of recording, classifying, and interpreting information; -Working knowledge of the techniques and methods of interviewing;
-Familiarity with organizational structures and personnel issues.

Ability to:
-Work with a variety of professional staff, faculty, and students to carry out complex assignments without detailed instructions;
-Carry out day-today assignment without immediate directions.
-Independently plan work, take action, and assist students in solving problems.
-Use advanced statistics and research methods to collect, records, and interpret data as it relates to the UAC, advising methods, and the student population;
-Use judgment within the area of their expertise to creatively utilize existing procedures and to recommend solutions to problems for which precedents may not exist;
-Design, establish, and sustain new programs or initiatives.
-Problems encountered are of varying degrees of difficulty, including problems of considerable difficulty where alternative solutions are not readily available, or where guidelines and precedents do not exist or are
not applicable. Incumbents are expected to use judgment to select and interpret available guidelines and precedents, and within their area of expertise, to adapt or create approaches and procedures to fit specific situations. Incumbents are expected to develop solutions to individual student problems which represent integrative solutions comprising appropriate elements of all appropriate Student Services instructional programs.

Skill in:
-Using a personal computer to develop and maintain files.
-Utilizing PeopleSoft information systems to evaluate student success and/or roadblocks.
-Utilizing computer based and interview information to accurately advise students.
-Utilizing advising contracts and petitions;
-Analyzing and addressing complex academic needs of students.
-Working respectfully with a culturally diverse student population as well as awareness of the needs of under-represented, non-traditional, and other student groups.

Additional Preferred Knowledge, Skills and Abilities:
Classroom presentation experience with fairly large groups of young adults; experience in training others; excellent critical thinking skills, communication, and interpersonal skills.

Certification: Valid Driver License

Required Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
Preferred Education: Master’s Degree
Required Experience: Equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
Preferred Experience: Experience as a CSU academic advisor. Salary Range:
The salary range for this classification is: $4,691 – $6,683 monthly.

Other Info