SCUP

Senior Advisor Coordinator – Exempt (Student Services Professional IV)

Carson, CA 90747

Posted: 8/20/19
Deadline: 8/29/19
Reference Number: 1578391

About This Organization

California State University, Dominguez Hills

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Job Duties

CALIFORNIA STATE UNIVERSITY AT DOMINGUEZ HILLS

JOB ANNOUNCEMENT

Senior Advisor Coordinator – Exempt (Student Services Professional IV),
University Advisement Center
Recruitment# 3551

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Conditions of Employment:
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Possession of a valid Driver’s License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver’s license and reflects driving record.

Position Information:
This is a full-time, permanent (probationary) position.

Department: University Advisement Center (UAC)
The University Advisement Center (UAC) is the general advising center for the undergraduate student population, and UAC advisors work in collaboration with staff, faculty, and administrators in departments and colleges to support CSUDH students. The UAC is also the home base for students with undeclared majors, and provides specialized advising services for students on academic probation and those interested in returning to CSUDH after discontinuation or disqualification. The UAC connects students to major advisors, and assists students with planning the completion of their overall degree requirements including General Education and other general graduation requirements, and helps students interpret and apply university policy.The UAC also provides comprehensive referrals to other campus resources and academic programs as needed.

Major Job Duties:
Under the general supervision of the Director of the University Advisement Center, the incumbent provides complex student services professional advising through the central campus advising unit which plays a pivotal role in increasing retention and graduation rates key to the Universitys goal of student success. The incumbent will review, develop and implement a comprehensive set of support services for undergraduate advising programs including the STEPS academic probation intervention program, the academic disqualification appeals process, the UAC role in New Student Orientation and recommends changes in guidelines and policies as appropriate. In collaboration with the Associate Vice President of Retention, University Academic Advising and Learning and the Director of the University Advisement Center, oversees campus wide advising processes and programs while chairing (or serving on) on various campus wide committees including the WASC Policy Committee and University Advising Council.

Qualifications:
Required Knowledge, Skills, and Abilities:
Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the
ability to quickly acquire such knowledge. Familiarity with organizational structures and personnel issues. Extensive knowledge of PeopleSoft, EAB SSC and Smart Planner functionality.

Ability to:
-Work with a variety of professional staff, faculty, and students to carry out complex assignments without detailed instructions;
-Advise students individually or in groups on varied and complex matters and determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature -Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action
-Independently plan work, take action, and assist students in solving problems.
-Use advanced statistics and research methods to collect, records, and interpret data as it relates to the UAC, advising methods, and the student population;
-Analyze complex queries and reports from PeopleSoft, and EAB SSC.
-Use judgment within the area of their expertise to creatively utilize existing procedures and to recommend solutions to problems for which precedents may not exist;
-Design, establish, and sustain new programs or initiatives.
-Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view

Skill in:
-Using a personal computer to develop and maintain files.
-Utilizing PeopleSoft information systems to evaluate student success and/or roadblocks.
-Utilizing PeopleSoft information systems (Smart Planner, Requirement Reports) to accurately advise students.
-Utilizing computer based and interview information to accurately advise students. -Utilizing advising contracts and petitions;
-Analyzing and addressing complex academic needs of students.
-Working with a culturally diverse student population as well as awareness of the needs of under-represented, non-traditional, and other student groups.

Additional Preferred Knowledge, Skills, and Abilities:
-Classroom presentation experience with fairly large groups of young adults; experience in training others; excellent critical thinking skills, communication, and interpersonal skills.

Specialized Materials: Personal computer (desktop with two monitors), and laptop; printer; facsimiles; copy machine.

Required Certification: Valid Driver’s License

Experience and Education:
Required Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
Required Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A masters degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
Preferred Experience: Experience in a CSU Academic Advisement Center. Salary Range:
The salary range for this classification is: $5,351 – $7,633 monthly. Placement within the salary range is commensurate with experience.

How to apply: You can only apply by completing an electronic application at the campus job web site at https://apptrkr.com/1578391. Click on “view job opportunities” under “New and returning applicants.” View the list of jobs and click on the one with the job title listed above. The application deadline is: Thursday, August 29, 2019

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.
California State University, Dominguez Hills Human Resources Management
1000 E. Victoria St.
Carson, CA 90747

Required Qualifications

see job description


Other Info

How to apply: You can only apply by completing an electronic application at the campus job web site at https://apptrkr.com/1578391