Research Analyst – Non Exempt (Research Technician II), University Effectiveness, Planning & Analytics

California State University, Dominguez Hills in Carson, CA

Posted: 5/14/19
Deadline: 12/31/19
Reference Number: 1370585

About This Organization

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Job Duties



Research Analyst – Non Exempt (Research Technician II), University Effectiveness, Planning & Analytics
Recruitment 3458

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Conditions of Employment:

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Position Information:
This is a full-time, permanent (probationary) position.

Department: University Effectiveness, Planning & Analytics

The Office of University Effectiveness, Planning, and Analytics reports to the Vice President for Information Technology and is responsible for producing official information for the campus, conducting research on policy matters, providing actionable reports and data, and investigating selected educational issues. The office provides leadership in the areas of institutional effectiveness and assessing student outcomes. The office works with units across campus to develop and continually improve data visualizations, business intelligence dashboards, and predictive analytics. The office follows the Association for Institutional Research’s Code of Ethics and Professional Practice.

Major Job Duties:
Under the general supervision of the Associate Vice President of University Effectiveness, Planning, and Analytics, the Research Analyst is responsible for producing information on institutional data to advance the University’s educational policy, administrative decisions, strategic planning, and assessment activities. This includes but not limited to producing various ad hoc reports for departments, administrators and committees on academic performance, outcomes assessment, department accreditation, self studies, and grant reporting; and carrying out research studies from design to final analysis; and processing, editing and finalizing official student and course census files. The Research Analyst investigates data integrity issues and recommends programming changes within the Peoplesoft Information System.


Required Knowledge, Skills, and Abilities:
Two years of progressively responsible experience in technical research or statistical work in the collection, compilation, and analysis of data.

Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis

Preferred: Five or more years of progressively responsible experience in institutional research, assessment and planning in higher education, preferably within a comprehensive university. Standardized CSU coding schemes and data files used in the University and the preparation of mandatory and ad-hoc Chancellor’s Office reports.

Required Knowledge, Skill and Abilities:
Knowledge of:
– Research methodology, survey design, sampling techniques, statistical analysis, and various assessment tools and strategies. How to choose the appropriate tool and statistical test to answer complex questions, including but not limited to correlations, trend analyses, frequency distribution analyses, and regression. Sound approaches to address issues that emerge in live data sets and working with mixed methodology.
– Database management practices on a PC environment.
– Relational databases, statistical software, spreadsheets.
– Reference material development.

Ability to:
– Plan, organize, and conduct analytic studies of institutional data in response to the diverse needs of a broad constituency of campus personnel.
– Design and conduct survey research studies through all stages of development, collaborating with necessary constituencies from initial conceptualization to final publication.
– Apply appropriate research methodology and reporting techniques to facilitate meaningful interpretation of institutional data.
– Make analytical assessments of statistical data in terms of relevance and policy implications.
– Provides consultative services to constituencies in identifying their data needs to meet their stated objective.
– Prepare and present research findings to a broad campus constituency in a way that facilitates sound understanding and utilization of the results.
– Initiate and develop computer processes to retrieve, merge, and report information from multiple databases, systems, and electronic files.
– Establish and maintain effective working relationships at all levels, work cooperatively with other members of the unit and handle highly sensitive and confidential situations.
– Raise issues and recommendations to the team and the Data Governance Committee for review and resolution.
– Work independently as well as collaboratively on complex problems and work assignments.
– Perform duties requiring a high degree of concentration, innovation and originality.
– Ability to meet deadlines and manage multiple projects.
– Develop new report formats, dashboards, and tools to support emerging needs across campus.
– Apply accessible technology guidelines to data visualizations.
– Develop documentation for new processes, procedures, and tools.
– Ability to anticipate, identify and manage appropriate human and technological resources.

Skill in:
– Systems analysis, programming and database management on institutional data sets.
– Research application software (i.e., statistical reporting, relational database management, query tools, and spreadsheets).
– Problem-solving with the ability to apply those skills innovatively across a broad spectrum of issues and to develop new structures and procedures as needed.
– Communication that is clear and effective both orally and in writing with a diverse campus community.
– Maintaining cooperative working relationships with diverse populations. Includes practicing reflective listening skills to interpret and identify needs and requirements to develop successful solutions.
– Proactively engaging in on-going professional development, identifying emerging tools and new strategies.
– Contributing ideas that can benefit projects across the team, including sharing leading practices.

Experience and Education:

Required Education:
Equivalent to graduation from a four-year college or university. Additional experience which has demonstrated that the applicant has acquired and successfully applied the knowledges and abilities delineated above may be substituted for the required education on a year-for-year basis.

Required Experience:
Two years of progressively responsible experience in technical research or statistical work in the collection, compilation, and analysis of data.

Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis

Salary Range:
The salary range for this classification is: $3,721 – $6,537 monthly.

How to apply: You can only apply by completing an electronic application at the campus job web site at .Click on “view job opportunities” under “New and returning applicants.” View the list of jobs and click on the one with the job title listed above. The application deadline is: Tuesday, January 29, 2019

CSU Dominguez Hills is an Equal Opportunity /ADA Employer.

California State University, Dominguez Hills
Human Resources Management
1000 E. Victoria St.
Carson, CA 90747

Required Qualifications

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