Program Specialist QA Program

Carson, CA

Posted: 1/31/20
Deadline: 2/10/20
Salary: The salary range for this classification is: $5,351 - $7,633 monthly.
Reference Number: 1790219

About This Organization

California State University, Dominguez Hills

California State University Dominguez Hills was established in 1960 and is one of the 23 campuses that comprise The California State University System. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of approximately 14,000 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Job Duties

Under the general direction of the Associate Dean of CEIE, the incumbent is responsible for the program planning implementation, and administration of the Quality Assurance Undergraduate and Graduate (BSQA and MSQA) programs. The incumbent will evaluate program structure and courses for on-going improvements to the quality and viability of the program, research opportunities to enhance the programs and provide analysis to College of Extended Education leadership team including, but not limited to: outreach, student success, revenue and expense projection and reconciliation. The position will serve as the primary contact for the program for the campus as well as the local and national community, and may represent the program at in and out-of-state conferences and meetings in order to promote the program to prospective students, organizations and identify potential faculty members.

Required Qualifications

Required Knowledge, Skills, and Abilities:
- Demonstrated knowledge of quality assurance and perform ongoing program evaluation
- Knowledge of quality assurance principles, guidelines and tools such as Six Sigma, etc.
- Knowledge of running an online credential program.
- General knowledge of ISO standards
- Ability to develop a program and determine needs
- Ability to administer and a degree program (curriculum, scheduling, advising, etc.)
- Ability to track student progression and identify trends
- Knowledge of PeopleSoft and other computer systems.
- Ability to develop unit budget and assess cost
- Ability to analyze finances and data to recommend pricing and course offerings
- Ability to adhere to CSU, CSUDH and CEIE policies and procedures in the administration of the BSQA and MSQA program.
- Ability to speak effectively with individuals or groups regarding the University and its policies, procedures and processes
- Excellent organizational, communication and interpersonal skill

Experience and Education:
Minimum Qualifications:
Required Education: Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning.
Master degree in Materials Science, Statistics, Quality Management, Engineering, Ed.D. or related field or Doctorate degree is preferred.
Required Experience: Equivalent to three years of experience in planning classes and curriculum for higher or extended education programs and including developing resources, budgets, marketing plans and liaison with the community.
5-7 years of experience with quality assurance programs is preferred.


The salary range for this classification is: $5,351 - $7,633 monthly.

Other Info