Process Improvement Manager

Redwood City, CA

Posted: 10/25/19
Deadline: 11/23/19
Salary: DOE
Reference Number: 9438

About This Organization

Stanford University

Stanford University School of Medicine, located in the heart of Silicon Valley, was founded in 1858 with a mission to be the premier research-intensive medical school that improves health through leadership, diversity, and a collaborative approach to discovery and innovation in patient care, education, and research.

Job Duties

Work with the Director of Process Excellence to develop process improvement techniques and methods for use in SoM departments. Coach SoM departments in the use of the techniques and methods.
Teach, coach, and enable SoM departments of different sizes and functions (e.g., HR, IT, and Finance) to evaluate their operations for opportunities to improve efficiency and quality. Examples of past project areas include grants and contract management and the IT service desk.
Nurture relationships with SoM departments undergoing process improvement efforts. Using in-depth working knowledge of specific improvement methodologies, oversee and coach departments through improvement launches, from pre- to post-launch and follow-up.
Help develop and enable goal deployment across multiple departments.
Assist the Director of Process Excellence to develop and create coursework and materials for in-person process improvement courses. Deliver and teach the process improvement courses.
Help create and execute an ongoing communication plan to share information about lean and process excellence activities. This may include writing case studies for our internal website and email campaigns for training sessions.
Coordinate site visits to SoM departments and external partners to share lean and process excellence initiatives and learnings.

Required Qualifications

Bachelor’s degree in Science, Engineering, Accounting, Finance, Business, or other related field and three or more years of progressively responsible, relevant process improvement experience or combination of education and relevant experience.



Other Info

Lindsay Brown

Required Application Materials