Manager, UPHS Operations

Philadelphia, PA

Posted: 1/5/23
Deadline: 3/31/23
Salary: $51,824.00 - $78,096.00

Reference Number: JR00063301

About This Organization

University of Pennsylvania

Job Duties

The O&E UPHS Operations Manager works with building operation management to ensure all facilities maintenance, repairs, and general building operations, specifically related to programmatic occupants at the Perelman School of Medicine (“PSOM”) UPHS occupied locations are conducted with compliant Standard of Care in support of the School. The Manager enforces Standard of Care commensurate with established standards, using extensive knowledge, experience, and expertise, to maintain and enhance the physical environment and protect and preserve research resources at the PSOM. This position serves as a principal liaison for the administration and coordination of daily facilities operations with various UPHS departments to ensure optimum delivery and performance of housekeeping, maintenance, building systems, utilities, and minor construction services. This position serves as a follow-up contact for PSOM customers including faculty, students, and staff as appropriate and provides feedback to customers on work status. The UPHS Operations Manager is on call with respect to facility emergencies. This position serves as a backup for the Off-Campus Operations Manager in their absence and must be able to travel in the five-county area. This position is considered “essential.”

Required Qualifications

Bachelor’s Degree or four-year college equivalent is required and 3-5 years relevant experience, or equivalent combination of education and experience. Prefer Engineering/Facility Management or related and 5-7 years relevant experience. Understanding of internal customer activities. Customer service competencies and the ability to focus on the needs of others. Ability to be a positive influence on the work team. Approachable, positive attitude resulting in increased collaboration and support of group initiatives. This position requires a demonstrated understanding of technical aspects of planning for, operating, and maintaining mechanical, plumbing, electrical, and structural systems, and housekeeping services of large and complex research laboratories.


The Perelman School of Medicine is a twelve-building research and teaching complex with emphasis on biomedical research. As such, and to ensure successful fulfillment of its mission (research and education), the School Community requires a much higher level of support service delivery than usually experienced in a typical academic environment. Problems that would be mere annoyances in some facilities have the potential of destroying thousands of dollars and months or years of often-irreplaceable work. The Department of Space Planning & Operations is responsible for coordinating and assuring uninterrupted delivery of the necessary utility and other support services.

The above statement is included in this position description in an attempt to provide the reader with an understanding of:

1) The responsibilities of this Office;

2) The importance to both the School and the University of the work performed; and

3) The stress and pressure placed upon employees by the emergency situations to which they must repeatedly respond.

4) All employees of the Space Planning & Operations department are considered to be “essential.”


$51,824.00 - $78,096.00

Other Info

Please apply online at:–Space-Planning—Operations—Hybrid-Eligible-_JR00063301-1