Financial Aid Program Specialist 3, R20062

Bellevue, WA

Posted: 8/18/20
Deadline: 11/11/20

About This Organization

Bellevue College is a diverse student-centered, comprehensive and innovative college, committed to teaching excellence that advances the life-long educational development of its students while strengthening the economic, social and cultural life of its diverse community. Bellevue College is located just 10 miles east of Seattle where we serve a student population of over 44% students of color and over 1,100 international students. The college promotes student success by providing high-quality, flexible, accessible educational programs and services; advancing pluralism, inclusion and global awareness; and acting as a catalyst and collaborator for a vibrant region.

Job Duties

Manage, Direct and Coordinate all Aspects of the Federal and State Work Study Program

• Advise and refer students on Federal and State Work Study awarding, placement, and fund disbursement.
• Advise students, faculty, staff, and other interested parties regarding rules and regulations related to Federal and State Work Study, and work independently to resolve student problems or issues.
• Manage/coordinate all aspects of the Federal and State Work Study process.
• Coordinate Federal and State Work Study earnings with Payroll; ensure departments are charged appropriately when Work Study earnings are exhausted.
• Responsible for the Federal Work Study components of the annual FISAP report and monthly cash requests/expenditure reports for State Work Study.
• Attend training conferences, or other related information sessions.
• Review website to ensure information is up to date, and recommend changes or updates as needed.
• Communicate with finance office to ensure proper tracking of funds, and disbursement to students as intended. Reconcile funds as needed or required.

Analyze and Evaluate Documentation to Determine Financial Aid File Completion, and Student Eligibility, Perform File Review and Award Federal, State and Local Financial Aid

• Review student files to ensure submission of required documents, accuracy of documents, and initial eligibility for financial aid funds.
• In accordance with federal and state regulations, complete the Verification process for selected students.
• Apply specific policies and regulations to determine Financial Need, as defined by the Department of Education, and award students’ aid based on criteria and documents.
• Using data obtained from federal and state software programs and systems, analyze application and other information to determine eligibility for aid.
• Analyze and evaluate documentation submitted by students and submit corrections to the federal processor as needed.
• Use Professional Judgement as defined by the Department of Education to make exceptions and change data elements included on the FAFSA and in the student’s budget, based on student specific circumstances.

Provide Technical Assistance with Applications and Processes, and Provide Consultation and Problem Resolution to Students Related to all Student Central Services

• Fully understand and perform the work of all areas that make up Student Central.
• Provide technical assistance with processes related to registration, applying for financial aid, credit reviews, residency applications, and applying for graduation.
• Coordinate and collaborate with departments that provide support services that assist students in overcoming obstacles and problems they encounter.
• Independently counsel students and problem solve by providing a variety of options to students based on individual needs regarding registration issues, payment and refunds, credit reviews, graduation, and financial aid.
• Attend weekly training and Student Central meetings and provide suggestions if needed.
• Recommend resolution to complex problems and issues based on students’ experience, taking into consideration individual needs and circumstances related specifically to financial aid.


• Draft letters to notify students with issues or problems related to financial aid eligibility and missing information.
• Create documents that offer clear steps students need to take to resolve eligibility issues and other problems.
• Update and maintain system letters related to student notification about Federal and State Work Study programs.
• Track legislative, Department of Education (ED), the State Board for Community and Technical Colleges (SBCTC), and Washington Student Achievement Council (WSAC) issues as appropriate, and inform higher-level staff of changes to rules and regulations specific to the Federal and State Work Study Programs in Financial Aid.
• Assist in developing processes, policies, and procedures needed to stay in compliance with new or changing regulations, and provide training to other staff related to Federal and State Work Study.
• Anticipate problems or issues that may arise from changes to Federal and State Work Study requirements, and recommend action to avoid such problems or issues.
• Attend training as needed or directed to stay current with regulations and requirements related to Federal and State Work Study.
• Perform other duties as required.

Required Qualifications

• Bachelor’s Degree. Relevant work and education experience may be substituted for the education requirement on a year-for-year basis. (For example, Associates Degree and two years of work experience)
• Two or more years’ full-time experience, or equivalent part-time experience, working in a Financial Aid Office awarding aid and coordinating one or more specialized financial aid components, in a higher education setting.
• Two years’ experience and demonstrated ability to work in accordance of policies, procedures and federal and state regulations.
• Experience working in a collaborative team environment with diverse employees and student/customer groups.
• Effective verbal and written communication skills.
• Demonstrated ability to use Microsoft Word, Excel, and Outlook.
• Demonstrated ability to use computers for data entry, web applications, searching the internet, and troubleshooting basic computer issues.

Other Info

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