Enterprise Applications Business Analyst

Carson, CA

Posted: 1/14/20
Deadline: 1/30/20
Reference Number: 1763427

About This Organization

California State University, Dominguez Hills

California State University Dominguez Hills was established in 1960 and is one of the 23 campuses that comprise The California State University System. CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of approximately 14,000 students at the undergraduate and graduate levels. Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide. The University, with its five Academic Colleges, has more than 300 full- time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.

Job Duties

Under the general direction of the AVP of Enterprise Applications & Digital Transformation the incumbent is responsible for providing technical and functional support of a Collaborative Advising system with technical projects from inception through maintenance. Using a hands- on position approach, which requires a combination of completing assigned task, participate with team facilitation and systems analysis skills, the incumbent will troubleshoot problems, translate business requirements into system specifications to resolve technical issues, business process documentations, produce tangible deliverables in the from project plans, issue lists, status reports, white paper analyses, recommendations and prototypes, and ensure that deliverables are accurate and timely. Supports the ongoing development and maintenance of the campus Collaborative Advising initiatives and will serve as the primary interface with the advising community, translating end users’ needs into business requirements in support of student success. In addition, the incumbent is responsible for cross-functional communication and system implementation involving multiple business and technical areas; ensures Collaborative Advising systems are customer-focused, integrated and efficient; investigates and resolves technical issues, coordinates activities and deliverables pertaining to the Collaborative Advising system

Required Qualifications

Required Knowledge, Skills and Abilities:
Principles and practices of computer programming
Principals of business process efficiencies
Principles of organization, administration, and management
Knowledge of project implementation and project management
Analyze problems and to make appropriate recommendations
Software development life-cycle
Work cooperatively with representatives of campus departments
Relate problems solution requirements to computer programmers as well as faculty and staff Design report formats considering machine capabilities and limitations
Communicate, including oral and written
Effectively and efficiently manage, create, operate, maintain, and troubleshoot enterprise applications
Monitor and optimize process performance
Contact and communicate with CSU systemwide or manufacturer help desks for technical support
Understand special policies and procedures of the CMS project from the Chancellors Office perspective and how they impact the University;
Work effectively with individuals in the campus and CSU system organizations
Work independently, organize and plan work and projects, including handling multiple priorities in a project environment
Meet stringent deadlines and complete assignments with general direction
Read, analyze, interpret, troubleshoot, and communicate effectively and efficiently
Use judgment to make decisions, interpret, test and apply solutions
Recognize and identify training needs and recommend appropriate method of delivery; and initiative and ingenuity to solve problems and to suggest improvements
Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment.
Communicate clearly and effectively, with technical and non-technical individuals within a culturally diverse campus environment.

Experience and Education:
Required Education:
A Bachelors degree, preferably in computer science or business, or equivalent training and applied experience or equivalent to graduation from a four-year college or university

Required Experience:
Minimum of two years of experience performing analytical support of enterprise applications, SDLC, user support, and data processing procedures.
A solid foundation of technical knowledge and skills in application functionalities and systems analysis and related programming support function ideally with the EAB or other similar applications.

Other Info