Director of Student Success & Retention

Lamoni, IA

Posted: 10/22/21
Deadline: 11/30/21
Salary: $60,000

About This Organization

Graceland University values the worth of all persons. We create a culture of inclusion by embracing and learning from a wide spectrum of experiences, ideas, and viewpoints. This unwavering commitment to diversity, inclusion, equity, and justice is fundamental to our excellence and success as an institution. Ultimately, we aim to cultivate lifelong learners who will engage in transformational service and leadership to create a more just world for all.

As we work toward understanding and equity, Graceland University pledges to:

affirm diversity by creating a community that assembles and empowers students, faculty, and staff who are representative of various cultures to feel included and equally valued.
create a learning environment that ensures equity and inclusion, while providing cultural, educational, and mentoring initiatives for students and the extended Graceland community that can lead to a more just and inclusive society.
acknowledge that power imbalances and institutional bias may prevent students, faculty, and staff from feeling welcomed, accepted, and validated; so we aim to establish and maintain an equitable culture in which all have a voice.
address inequality and injustice that may arise from any differential distribution of power, resources, and privilege and be willing to protect community members against aggression. from within and outside our environment.
embed inclusiveness and diversity into the institution’s structures and processes by working with faculty and staff to support the cultural, academic and social needs of students of all backgrounds.

Since its dedication in 1895, when it was declared that the college should be open “to all irrespective of faith or creed,” Graceland has drawn on its history, carved in its original building’s cornerstone, as a nonsectarian place of learning resting on the principles of peace, unity, and community from its founding church. To that end, we resolve that our learning community will strive to be equitable and welcoming to students of all races, ethnicities, socioeconomic classes, genders, gender identities and expressions, religious and spiritual beliefs, political affiliations, ages, colors, sizes, sexual orientations, abilities, immigrant status, and national origins.

Job Duties

Graceland University is seeking an experienced, professional Director of Student Success & Retention on the Lamoni, IA campus. This position works across departments to maximize student success and retention university wide. In this role, the Director of Student Success & Retention works closely with administrators, faculty, and staff to weave together a retention plan that is integrated and touches upon multiple aspects of the student experience.
The Director of Student Success & Retention must have a familiarity with the literature on student success/retention, especially as it pertains to diverse student populations. In addition, the Director of Student Success & Retention must have experience in retention planning and implementation in a higher education setting. The Director must have highly developed communication skills, be an effective educator, and must possess organizational savvy—understanding how to work collaboratively across departments.
The Director of Student Success & Retention will train, facilitate, and assist academic advisors, deans, faculty, coaches, and student life personnel relative to their role in the retention strategy and in understanding how curricular and co-curricular programs can work together to support a holistic student educational experience.
The Director of Student Success & Retention will coordinate the gathering and analysis of pertinent data/metrics which will be used to assess, plan, implement and evaluate student success and retention programming. They will work collaboratively across the institution to create systems of support to develop and sustain a culture of student success.
As a member of the enrollment team, the Director of Student Success & Retention will report to the Vice President for Enrollment and Strategic Growth, but will also be an ex-officio member of the Student Life team. They will create, oversee, and coordinate the comprehensive retention plan of the university.

Required Qualifications

Master’s degree required with at least 5 years in higher education in roles highly relevant to student success/retention. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. Graceland University welcomes applicants with diverse backgrounds, experiences, and ideas. We are looking for applicants who share our commitment to diversity and inclusivity. The ability to speak Spanish fluently is a plus.



Other Info

If interested, submit resume, cover letter and contact information for 3 references to: Graceland University, Human Resources, 1 University Pl, Lamoni, IA 50140; email:

Required Application Materials

Resume, cover letter and contact information for 3 references