Director of Strategy, Planning, Assessment and Institutional Research (HEO) -Academic Programs


Posted: 12/7/20
Deadline: 1/4/21
Salary: Salary commensurate with education and experience.
Reference Number: Job ID: 21918

About This Organization

Lehman College was established as an independent unit of The City University of New York in July 1968 following a decision by the University’s Board of Trustees to create a comprehensive senior college in the Bronx with its own faculty, curriculum, and administration.

Lehman offers 80 undergraduate majors and programs, 65 graduate degree programs, 33 graduate certificates, and 3 undergraduate certificates. As of Fall 2019, 15,143 students were enrolled. Lehman houses sub-programs in the plant sciences of the CUNY doctoral program and has a long-standing collaboration with the New York Botanical Garden. Nationally recognized research programs in anthropology, biological sciences, mathematics & computer science, psychology, physics and astronomy receive substantial support from the National Institutes of Health and the National Science Foundation for faculty research initiatives and to prepare minority students to become future scientists. Ranked as having the third highest mobility rate in the nation by the National Bureau of Economic Research and the Equality of Opportunity Project, Lehman is a proud catalyst for economic and social mobility for its students, almost half of whom are first-generation college students.

Lehman is accredited by the Commission on Higher Education of the Middle States Association of Colleges and Schools and several programs are accredited by their professional associations. For example, the nursing program is accredited by the Commission on Collegiate Nursing Education and the social work program is accredited by the Council on Social Work Education. The College also offers nutrition programs approved by the American Dietetic Association and a health services administration program approved by the Association of University Programs in Health Administration. Lehman’s B.S. degrees in chemistry are certified by the American Chemical Society, the graduate program in speech-language pathology is accredited by the American Speech-Language-Hearing Association and all teacher preparation programs offered by the School of Education are accredited by the National Council for Accreditation of Teacher Education (NCATE). The College offers State-approved teacher education programs that can lead to New York State provisional or permanent certification. The School of Education’s counselor education program (in school counseling) offered by the Department of Counseling, Leadership, Literacy, and Special Education is nationally accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). Lehman’s B.S. and M.S. programs in accounting provide the educational preparation required for licensure as a Certified Public Accountant in New York State. Lehman College has chapters of Phi Beta Kappa, Sigma Xi, and Golden Key National Honor Society. Individual disciplines have their own honor societies with national affiliations. The College is a member of the National Collegiate Athletic Association and the Eastern Collegiate Athletic Conference.

Lehman, in collaboration with the New York City Department of Education, has a relationship with several K-12 schools, including The Celia Cruz Bronx High School of Music and The High School of American Studies at Lehman College, which U.S. News and World Report ranked as a Top 100 High School in the Nation for several years and is now considered the eleventh best high school in the nation and the top high school in New York State. Lehman’s School of Education which includes The Bronx Institute, The Institute for Literacy Studies, The Lehman Center for School College Collaboratives and College Now, has collaborations with Bronx cultural institutions such as The New York Botanical Gardens, The Wildlife Conservation Society (The Bronx Zoo) and Wave Hill.

The College offers a range of opportunities for students. The Career Exploration and Development Center arranges student internships in the public and private sectors combining classroom learning and on-the-job training and the Office of Community Engagement and New Student Programs engages students in local, national, and international volunteer projects. The Office of Veterans and Reservists Affairs provides support to veterans, reservists and their families in their transition from military to campus life and, students with disabilities can mainstream at Lehman thanks to an accessible campus.

Lehman’s Science Hall, a $70 million teaching and research facility, opened for classes in spring 2013. Science Hall is the first in a three-phase plan to create a dedicated science campus at the College. The building was designed to promote collaboration between scientific disciplines, build on Lehman’s pioneering plant-science research projects and create a science pipeline for students from high school through post-doctoral research. Lehman College is also home to several centers and institutes including, but not limited to, The Center for Human Rights and Peace Studies, The CUNY Institute for Irish American Studies, and The CUNY Jaime Lucero Mexican Studies Institute.

Lehman College is a 37-acre campus of collegiate gothic towers and tree-lined walkways. With its Lehman Center for the Performing Arts, Lehman Stages, and the Lehman College Art Gallery, the campus is a cultural center for the Bronx and surrounding area.

Job Duties

Reporting to the Associate Provost for Academic Programs and Educational Effectiveness, the Director of Strategy, Planning, Assessment and Institutional Research (SPAIR) provides leadership and oversight for college-wide institutional effectiveness efforts that include institutional research and data analytics, strategic planning and implementation, CUNY Performance Management Plan (PMP) reporting, and college-wide assessment related to student learning and performance outcomes for academic programs and administrative and educational support (AES) units, as well as other assessment activities related to the College’s mission and strategic goals. S/he will promote a college-wide culture of evidence-based decision-making and provide data support and predictive modeling to develop student success outcomes, academic policy, and academic program evaluations in furtherance of institutional mission.

Specifically, the Director will work collaboratively and positively with senior leadership, faculty and staff including the President’s Cabinet, Provost’s and Deans’ Council, Advisory Board, Academic Assessment Council, Faculty and Staff Assessment Liaisons, individual academic programs, and AES to create a culture of continuous improvement of institutional strategy planning, research and data analytics, assessment, including general institutional effectiveness and the measurement of student success and learning. In addition to the CUNY Title Overview, responsibilities will include but not be limited to:

Under the direction of the Provost and Associate Provost, manage the implementation of the Strategic Plan by working closely with campus units to conduct organizational reviews to identify strengths and weaknesses and to evaluate institutional effectiveness against the plan;

Promote and develop a culture of continuous improvement using assessment and evidence-based decision making by guiding and directing college-wide assessment and improvement activities regarding student learning, programs and processes; facilitate discussions of data-informed assessment and research finding with critical constituencies to include the College’s General Education Institutional Learning Outcomes (ILOs) and Characteristics of a Lehman Graduate, and alignment of ILOs with program learning goals, student learning objectives, and the college strategic plan;

Develop and direct assessment leading to the improvement in General Education with the implementation of the self-study for periodic review of general education as a program at the College, and the implementation and performance of the College’s institutional effectiveness plan and six-step assessment process;

Promote the campus-wide adoption of analytics through cross-divisional training and workshops and through the creation of tools (e.g., dashboards and reports) that give data greater utility and reach by developing procedures to support analytical, planning, and assessment functions related to strategic, academic, student, and enrollment planning and implementation;

Develop, implement, and sustain a culture of evidence and high standards of data quality and utility by working collaboratively with academic affairs, student affairs, enrollment management, information technology, administration and finance, institutional advancement, and other campus stakeholders;

In partnership with key campus constituents, including deans, chairs, and division heads, design and execute a research and analytics agenda based on student success and equity, academic and curricular renewal, postgraduate outcomes, and other timely topics (e.g., supply and demand, space, budget, and finance) that includes quantitative and qualitative analyses that range from descriptive to predictive.

FLSA – Exempt

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select “Apply Now” and provide the requested information.

Submit a letter of application, up to 1000 words outlining experience in research, administration, teaching and interest in public higher education, along with a complete curriculum vitae and the names and contact information for three references as ONE document in DOC or PDF Format.


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Required Qualifications


Bachelor’s degree and minimum of eight years’ experience in higher education research, planning, policy and practice.

Additional Qualifications: Master’s degree or higher preferred. The successful candidate will have 1) strong communication skills with the ability to present data in novel ways graphically and via dashboards; 2) strategic thinker, able to see the big picture and incorporate mega-trends and regional realities in higher education into planning; 3) be highly proficient in quantitative and qualitative data analysis and methods, and have the proven ability to analyze and interpret data and translate data into insights that facilitate data-informed decisions; 4) demonstrate familiarity with data integration into student success platforms, like EAB, Hobsons, etc. and 5) demonstrate competency with relevant software (SPSS, STATA, R, SQL). Candidates should have strong analytical, critical thinking, statistical, research, technology and organizational skills, the ability to set priorities, manage multiple demands, meet deadlines and function with a high degree of autonomy, productivity, and innovation. In addition, candidates should also have a record of developing and leading high performing teams, a collaborative leadership style, experience in a shared-governance environment, a commitment to urban public higher education, success in providing effective, equitable, and inclusive leadership in a multicultural environment and current knowledge of national trends and best practices in the fields of higher education strategy.


Salary commensurate with education and experience.

Required Application Materials

Visit, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select “Apply Now” and provide the requested information. Submit a letter of application, up to 1000 words outlining experience in research, administration, teaching and interest in public higher education, along with a complete curriculum vitae and the names and contact information for three references as ONE document in DOC or PDF Format.