Director of Information Technology Services


Posted: 3/9/20
Deadline: 3/31/20

About This Organization

Franciscan University of Steubenville

Work Should Never Be Just Work!

It should be a calling, a vocation. Through pursuing a career with Franciscan University, you’ll have the opportunity to be a part of a visionary organization in service of the Catholic Church, society, and culture.

At Franciscan University you will work for and with the Church, alongside like-minded men and women who share your values and your desire to transform the culture. You’ll be challenged by the work and rewarded by the fruit it bears. You’ll be part of an institution that Francis Cardinal Stafford, former president of the Pontifical Council of the Laity, described as “central to the reform and the renewal of the Catholic Church after the Second Vatican Council.”

Founded in 1946 by the Franciscan Friars of the Third Order Regular, Franciscan University is known around the world for its enduring fidelity, vibrant campus culture, and academic excellence.

In just under 70 years, Franciscan University of Steubenville has emerged as a leader in academically excellent and passionately Catholic education. By integrating faith and reason in the pursuit of truth and right living, the University has grown from a small facility serving local veterans of World War II to a beautiful hillside campus and an educational institution recognized nationally and internationally for its programs, faculty, and graduates.

Since 2001, the University has been ranked in the elite “first tier” of Midwestern universities by U.S. News and World Report’s guidebook, America’s Top Colleges. Included in every edition of the Cardinal Newman Society’s Guide to Choosing a Catholic College, Franciscan has also been ranked as a top 100 “best value” in private higher education by Kiplinger Personal Finance Magazine since 2011.

Numbered among Franciscan’s graduates are bishops and priests, congressmen and pro-life activists, missionaries, catechists, doctors, lawyers, and teachers. They’re leaders in the Church and culture, serving in the vanguard of the New Evangelization, and they’re doing that, in large part, because of the education in faith and reason they received at Franciscan University.

Job Duties

FLSA Status: Exempt
Schedule: Full-time; Monday – Friday, 8:30 a.m. – 4:30 p.m., some evenings and weekends and occasional travel is required

Please apply online:

The Director of Information Technology Services oversees the design, delivery, and management of technology services and technology solutions with responsibility for the collaborative engagement of the University family to plan, maintain, and operate technology infrastructure and information systems.

1. Establish and direct the strategic and tactical goals, policies, procedures, and organization for the Information Technology Services (ITS) department which supports information systems, instructional technology, data and voice networks, the technology infrastructure, and technology training and support for students, faculty, and staff.

2. Management of ITS staff including recruitment, training, coordination, internal communication, and performance evaluation.

3. Provide technical expertise, information, and assistance to University leadership, and assist as needed in the formulation and development of integrated and coordinated policies, procedures, and programs necessary for efficient, effective and safe uses of technology to ensure the security of all data systems and the integrity and confidentiality of University data.

4. Actively facilitate effective communications and meetings with faculty, staff, and administrators to ensure participation and input into the University’s IT planning and initiatives.

5. Cultivate the culture of service within Information Technology Services while demonstrating collaborative leadership in understanding and serving the needs of the University.

6. Evaluate IT operations to determine ways that technology can be used to improve efficiency and enhance services.

This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University’s needs.

Required Qualifications

Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:

Work Experience
• 5-10 years of related experience required, preferably within an institution of higher education
• Demonstrated experience forming and maintaining collaborative partnerships across complex organizational units with diverse constituencies
• Strong record of innovation and an awareness of emerging trends in information technology
• Ability to comprehend, interpret and effectively communicate complex information
• Excellent analytical, planning, budgeting, and organizational skills
• Ability to work effectively and collegially with faculty, administrators, staff, students, and colleagues

• Strategic Thinking: Follows relevant trends, anticipates future implications, and clearly articulates credible views of future threats and opportunities

• Managing and Measuring Work: Clearly articulates expected outcomes for both completed work products and interim milestones

• Interpersonal Skills: Effectively uses both formal and informal means of communication and influence

• Service Focus: Dedicated to meeting the expectations and requirements of internal and external customers

• Develop Self and Others: Continually assesses one’s skills and identifies areas that can be further improved

• Action Oriented: Displays initiative, comfortable acting in the absence of clear direction, and has the ability to identify and address impediments to progress

• Decision Quality: Has a knack for getting to the most critical or essential point in a situation or problem, while considering the various stakeholders and effectively involving others

• Drive for Results: Tenacious in pursuing goals and can be counted on to follow through on commitments and deliver results; displays a continuous appreciation for results/key indicators

• Managerial Courage: Doesn’t hesitate to take an unpopular or non-traditional stand on a particular issue and is comfortable challenging the status quo; takes responsibility for one’s decisions

• Teamwork: Creates and effectively uses opportunities to collaborate with others, genuinely seeking their feedback and buy-in; appreciates and leverages individual differences in perspectives and skills

• Bachelor’s degree required in Computer Science, MIS, Business, ore related field; Master’s degree in those fields or a Doctoral degree in Leadership, Business or related area preferred
• Active membership in professional organizations such as EDUCAUSE, OHINDCIO, AITP or SCUP

Technical Skills
• Demonstrated skills in IT risk management and mitigation, particularly with respect to data security and privacy issues
• Demonstrated skills in IT policy development
• Demonstrated skills in ERP systems and integration management (Jenzabar EX/J1 preferred)
• Demonstrated skills in network infrastructure design and management

Workplace Factors
• Occasional evenings and weekends required
• Occasional travel required

Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.

Please apply online:

For other information and job postings, visit our website at

Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.

Other Info

Candidates must submit an online application, a resume and a cover letter that demonstrates their fit for the position based on their experience, accomplishments and skills as well as their desire to advance the mission of Franciscan University.

Please apply online:

Required Application Materials

Online Application, Cover Letter and Resume