Associate Director of Business Operations

San Jose, CA

Posted: 5/14/19
Deadline: 5/17/19
Salary: DOE
Reference Number: 9207

About This Organization

San Jose State University is a destination for dreamers, innovators and high achievers. Our campus sees countless new discoveries every day—from faculty members cutting-edge research to students who discover new passions in the classroom. SJSU boasts a rich and diverse student body with students from different backgrounds including local standouts, first-generation students, ethnically diverse students, and international students.

The University is proud to offer a generous compensation and benefits package all in an environment where personal and professional development is encouraged. For more information on programs available, please visit

Job Duties

The Associate Director of Commercial Services is responsible for the university strategic services in the following areas: commercial services, real estate services, and shared services (Spartan Shops Inc. and other University entities, etc.). The position is responsible for providing solutions and value to the SJSU community and supports achieving the university’s mission and goals.


Develops and implements business plans for assigned commercial contracts and services
Oversees activities including contract performance, revenue goals, and administration for assigned units and shared services projects
Coordinates between vendors for all contracts and services as assigned
Maintains knowledge of commercial contracts and revenue contracts, including analysis, evaluation, and reporting
Collaborates with business units in the development of appropriate sourcing and revenue projects
Ensures compliance with accounting, contracting, risk, and related units in the performance of business plans
Prepares and documents budget plans and reports, revenues and expenses, and performance measures
Develops and implement management plans for assigned property assets
Oversees property management contract including property maintenance, repair, renovation; and financial goals
Recommends, justifies, and coordinates projects that enhance the property management plan including any improvements
Responsible for lease administration including maintaining knowledge of lease agreements topics like CPI increases, escalations, recoveries, risk, and other special conditions
Prepares and manages financial reports including tenant billing, occupancy rates and lease expirations, operating budgets, and expenditures
Ensures emergency evacuation procedures are in place and review regularly with tenants and campus
Ensures compliance with accounting, contracting, risk, and related units in the performance of business plans and tenant management

Required Qualifications

Minimum Qualifications

Bachelor’s Degree in business or public administration
Three years of progressively responsible experience in commercial services, real estate services, or purchasing, including direct involvement in contract management and negotiation
Preferred Qualifications

Public sector contract administration experience
Property management experience
Experience working in higher education
Experience using PeopleSoft purchasing module
Knowledge, Skills & Abilities

Knowledge of commercial contracts and property management practices
Ability to read, analyze, write, and review contracts and leasing agreements
Excellent customer service and public relations skill
Ability to analyze situations accurately and adopt effective course of action
Ability to handle multiple work priorities, organize and plan work and projects
Skilled in strategic planning and problem solving
Ability to perform responsibilities with integrity, professionalism, and courtesy
Excellent oral and written communication skills



Other Info


Required Application Materials