SCUP
Learning Resources
Conference Presentations

Plan and Align Improvement Efforts Across Departments

Delivered July 14, 2019
Presented by Allison Phayre

Institutions referenced in this resource:
Olympic College

Many institutions are engaged in concurrent, overlapping institutional change initiatives. Being able to plan and align improvement efforts while including all stakeholders without duplicating effort requires new tools and skills. We will share how Olympic College used the planning for a new enterprise resource planning (ERP) system to design improvements in our student-facing systems. You will practice different techniques and tools to visualize institutional processes and identify alignment. We will discuss the use of traditional business management tools to map institutional structures, create cross-departmental capacities, and guide cross-functional teams.

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