My SCUP Frequently Asked Questions (FAQs)
How do I log onto My SCUP?
First, click the "Log In" link located at the top, right corner of most SCUP web pages.
Second, type in your SCUP username and password on the login page.
What is my SCUP username?
Your username could be a set of numbers, a set of letters, or a combination of both. If your username is only a number, then it is your SCUP ID.
Your SCUP username is unique to you.
How do I recover my username and/or password to login?
On the login page, click on the link, "Forgot your username and password?"
How do I log out of My SCUP?
Click on the "Logout" button located in the upper, right corner of most SCUP web pages.
How do I know if I'm already logged into My SCUP?
Your name will appear in the upper, right corner of most SCUP web pages.
How can I update my communication preferences so that I only receive emails from SCUP on the topics and events that I am interested in?
How can I change my address, phone, or email?
How can I update my demographic information?
How is my demographic information used by SCUP?
The information gathered in the demographic section of My SCUP is not published or shared on an individual basis, but aggregated with all other members to aid the board and staff in making decisions about the types of products and services to provide and where to spend marketing dollars to increase membership from underrepresented institutions.
How do I change my password for My SCUP?
We suggest that you change your temporary password
How can I tell if my membership is current?
How can I add a workshop or tour to an existing conference registration?
How can I get a copy of a receipt?
What else can I do in My SCUP?
My Conference Activities: If you are a presenter or convener, you'll be able to access information on your conference sessions.
My CEU Certificates: If you have acquired continuing education credits, you can print and save your certificates. Events before July 2011 do not have CEU certificates available online. If you need a certificate from an event not listed on the page, contact Helen Giordani (including AICP, GBCI, NASBA).
Who do I contact if I have a question about My SCUP?
Please send an email to firstname.lastname@example.org or contact SCUP Member Services at 734.669.3292.